Question about HP LaserJet 1012 Printer

2 Answers

HP LaserJet 1012 Printer prints ghost images

Replaced pickup roller, separation pad and transfer roller. Dark area on top and very light duplicate printing below on page. PC will not allow me to access the HP toolbox to clean machine.
Thanks

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  • 2 more comments 
  • av212 Oct 05, 2008

    I ran the hp toolbox "cleaning" mode and it did not help the problem at all.  I still have a dark smear concentrated in the middle of the page, and ghost images repeated lighter all the way down the page. 

  • jedens Oct 13, 2008

    Our printer is printing dark smudges down the right side of the printed page. We can't seem to find the HP Toolbox to run the cleaning utility.

  • jeff1012 Oct 22, 2008

    I am having the same issue - lots of ghost images 1/2 way down the page from where the image is supposed to print and also lots of general smudge / dark haze over the top half of the page. Could it be the cartridge and not the printer?

  • Anonymous Mar 22, 2014

    duplicate printing

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2 Answers

A new toner cartridge solved the problem entirely.

Posted on Oct 23, 2008

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I ran the hp toolbox "cleaning" mode too and it did not help the problem at all. I still have a dark smear concentrated in the middle of the page, and ghost images repeated lighter all the way down the page.

Posted on Oct 22, 2008

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1 Answer

I have an hp p3005 with the jam code 13.01.00. It has had the feed rollers and sep pads replaced. When it runs it appears to catch on the separation pad itself since it shows a small buckle in the middle...


Replaced seperation pad?. separation pad work is to block multiple paper feeding,but in yourcase paper not at all feeding means paper pickup roller not picking up the papers.replace both 2 & 3 paper pickup rollers..
See the snap shot,view from under.
Pickup roller( red)
Un lock to remove pick up roller(blue),observe the angle of the roller & same way insert new one other wise it wont fix..
Bee care full while removing roller, paper sensor flag should not distubed(yellow)
bee pateince dont do harsh..best of luck.


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Oct 11, 2011 | HP LaserJet P3005 Printer

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HP Laserjet 6L Dark Printing


Hi,

Check your Toner, and also the thermal roller of the printer..

Thank you

May 29, 2008 | HP LaserJet 6L Printer

1 Answer

How do i clean the rollers



Introduction Your printer requires minimum routine maintenance. This chapter explains the following tasks
  • Cleaning the printer
  • The toner cartridge
  • Extending toner cartridge life
  • Clearing a TONER LOW message
  • Replacing printer parts
Cleaning the printer To maintain print quality, thoroughly clean your printer:
  • Every time you change the toner cartridge
  • After printing approximately 6,000 pages
  • Whenever print quality problems occur
Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a dry,lint-free cloth. Observe the warnings and cautions that follow the cleaning tasks on the following pages. Caution To avoid permanent damage to the toner cartridge, do not use ammonia-based cleaners on or around your printer.
Printer Cleaning Tasks Before you begin these steps, turn the printer OFF and unplug the power cord. Caution Do not touch the transfer roller (black sponge-rubber roller) with your fingers. Skin oils on the roller can cause print quality problems.
If toner gets on your clothes, wipe it off with a dry cloth and wash your clothes in cold water. Hot water sets toner into fabric.
Warning Avoid touching the adjacent fusing area. It may be HOT
  1. OPen the printer's top cover and remove the toner cartridge
  2. with a dry lint-free cloth, wipe any residue off the Paper Access Cover (it has a green handle) and the adjacent silver metal strip.
  3. Wipe any dust or dirt off the black plastic Paper Feed Guide with a dry, lint-free cloth.
The Toner Cartridge see the printed book pending update of this page Extending Toner Cartridge Life see the printed book pending update of this page Clearing the TONER LOW Message see the printed book pending update of this page User-Replaceable Parts Some worn parts can be replaced by the owner. See Chapter 8, "Solving Printer Problems", for descriptions of the difficulties that can indicate when to replace a part. Warning Switch OFF and unplug the printer before replacing parts. Failure to do so may result in personal injury or damage to the printer. After switching the printer OFF and unplugging the power cord, allow the printer to cool for 30 minutes before replacing the parts.
Unless specifically noted, replacement is the reverse of removal. Always carefully observe the position and alignment of the part you are removing; this is your best guide to replacement. User Replaceable Parts Part Name Part Number Remarks Multi-Purpose (MP) Tray Pickup Roller RB1-2127-000CN Replace both the MP Tray Pickup Roller and the MP Separation Pad at the same time. Multi-Purpose (MP) Tray Separation Pad RF5-0343-000CN Replace both the MP Tray Pickup Roller and the MP Separation Pad at the same time. Paper Cassette Pickup Roller RB1-2204-000CN See Chapter 8 for replacement conditions. Transfer Roller RF5-0349-000CN See Chapter 8 for replacement conditions. Fusing Assembly RG5-0880-000CN 220-240 Volts Cleaning Brush RB1-2260-000CN n/a Optional LC Pickup Roller RB1-2650-000CN See Chapter 8 for replacement conditions. Ordering Information User replaceable parts are available from the authorized HP dealer or from Hewlett-Packard. To order parts, see this information Multi-Purpose (MP) Tray Paper Pickup Roller and Separation Pad Before you begin these steps, turn the printer OFF and unplug th power cord.
  1. Open the Multi-Purpose (MP) Tray.
  2. Grasp the black plastic Envelope Feed Access Cover as shown, and pull it downward and toward you to remove it.
  3. Read all of this step before proceeding. Remove the pickup roller by pushing down on the plastic retaining clip with your right index finger (see inset A) while sliding the roller to the right with your left index finger. When the roller is partway to th right, push in on the small plastic tab (see inset B) behind the right end of the roller and fully remove it.
  4. Insert a flat-blade screwdriver into th indentation at the front of the separation pad and twist the screwdriver blade gently to loosen the pad see (inset). When loose, gently lift pad from its seat.
  5. To install a new separation pad, place it over the opening and press it down firmly with your forefinger to seat it. Be sure the metal edge is toward the front of the printer. To install a new Multi-Purpose (MP) Tray Paper Pickup Roller, slide it over the shaft, then rotate it so that the flat side of the new roller is aligned with the flat side of the shaft. Then slide th roller to the left until it clicks into place.
  6. Reinstall the black plastic Envelope Feeder Access Cover and discard the used roller and pad.
Paper Cassette Pickup Roller Before you begin these steps, turn the printer OFF and unplug th power cord.
  1. Remove the toner cartridge.
  2. Remove the Paper Cassette.
  3. place the printer on its left side so that the bottom of the printer is easily accessible.
  4. Remove the pickup roller by pinching the release clip and sliding the roller off the shaft (the new roller will be installed in the reverse order). Slip the new roller over the shaft and rotate it until properly aligned. Slide the roller along the shaft until it clicks into place.
  5. Place the printer upright, then place the toner cartridge, Paper Cassette, and power cord. Switch the printer ON.
Transfer Roller see the printed book pending update of this page Fusing Assembly see the printed book pending update of this page Lower Cassette Pickup Roller Not applicable to HP printers at ING

Please rate my solution! :)) Thanks for asking me :)

Apr 13, 2011 | HP LaserJet 4 Printer

1 Answer

ERROR CODE PHASER 8560 07,010.43:69551 Replaced Maintance kit


. they replace a certain number of pages printed by the manufacturer data
maintenance kits are easily user installable and come with a fuser assembly, transfer roller, and pickup, or feed/separation rollers.

Apr 11, 2011 | Xerox Phaser 8560DN Laser Printer

1 Answer

I have an hp2430, it is pringinting shadows along the left edge of the papers and a line along the right side. I have printed a cleaning page 3 times and replaced the cartridge, running the cleaning page...


the line could be caused by a scratched DRUM unit or a contaminated trasfer roller... And the shadow is probably a broken MICA ROLLER in the FUSER,

To get rid of the line (if the drum is OK) you need a mantenance KIT for that model, (pickup roller, transfer roller, separating pads etc...), for the shadow you need a new FUSER

Cheers!

Mar 22, 2011 | HP LaserJet 2420 Printer

2 Answers

Hi, I've had this Samsung color laserjet (CLP-510) for a while now - found no reason to upgrade cause it's a great work horse. Now however from job to job it grabs an extra sheet of paper or two, and then...


Hi,

It seems more likily that your pickup roller and separation pad has already worn out.

You may want to try pull out your paper tray and remove the pickup roller. Adjust the pickup roller and the paper tray separation pad may help.

next you may want to test with a single sheets of paper to see if the paper jam at the back of the printer near exit. If it does, you will need to replace your fuser too.

you can check the supplier info by going to menu -> system setup -> report -> supplier infor -> print -> yes.

Information below for item that is wear and tear.

1. Fuser - 25K +/-
2. Transfer roller 20K +/-
3. Transfer Belt 25K +/-
4. Pickup roller 20K +/-
5. Image Drum 25K +/-

hope this help :)

SamsuTech

Feb 20, 2010 | Samsung CLP-510 Laser Printer

1 Answer

Won't print from tray 1...


Hi banelson: Tray #1 pickup problems

Possible Solutions:
1. Dirty,worn,or deformed multi-purpose tray pickup roller.
A. if dirty, clean the roller.
B. if worn or deformed,replace the roller

2. Defective separation pad.
A. if dirty,clean pad. if worn or deformed,replace pad

3. Damaged drive gears.
A. Check the drive gears in the pickup/feed area. if damaged,replace the gear.

4. Defective multi-purpose tray pickup solenoid.

Dec 19, 2008 | HP LaserJet 3600n Printer

2 Answers

Got a new part. don't know how to install it


I assume you either have recieved the separation pad or the paperpick roller. Here are instructions on how to replace both.

  1. Use the power switch to turn the product off and then unplug the power cord. Figure 1: Unplugging the power cord c00062340.gif
  2. Open the print-cartridge door, and remove the print cartridge. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover the print cartridge or place it in a black plastic bag, if necessary. Also, do not touch the black-sponge transfer roller inside the product. Touching the transfer roller can damage the product.
  3. Locate the pickup roller. Figure 2: Removing the print cartridge, and locating roller c00062341.gif
  4. Gently release the small, white tabs on each side of the pickup roller by pushing them away from the roller, and then rotate the pickup roller toward the front. CAUTION: Use gentle pressure to release the small white tabs to avoid breaking them. Figure 3: Releasing the tabs c00062342.gif
  5. Gently pull the pickup roller up and out. Figure 4: Removing pickup roller c00062343.gif
  6. Perform one of the two following options:
    • Cleaning the pickup roller:
      1. Dampen a lint-free cloth with isopropyl alcohol, and scrub the roller.
      2. Using a dry lint free cloth, wipe the pickup roller to remove loosened dirt. Figure 5: Wiping the pickup roller c00062344.gif
    • Removing the new pickup roller from its packaging.
  7. Position the cleaned or replacement pickup roller in the slots on the pickup roller frame. NOTE: Circular and rectangular pegs on each side prevent incorrectly positioning the pickup roller. Figure 6: Positioning pickup roller c00062345.gif
  8. Rotate the top of the pickup roller into position until the white tabs on each side of the roller snap into place. NOTE: Touching the transfer roller can damage the product. Figure 7: Reinstalling the pickup roller c00062346.gif
  9. Reinstall the print cartridge and close the print-cartridge door.
  10. Plug the product in, and then use the power switch to turn on the product. Figure 8: Plugging the power cord in c00062347.gif
  11. Use the power switch to turn the product off and unplug the power cord. Figure 1: Turning off power and remove power cord c00062407.gif
  12. At the back of the product, unscrew the two screws that fasten the separation pad and frame to the product. Figure 2: Unscrewing the separation pad c00062408.gif
  13. Remove the separation pad and frame. Figure 3: Removing the separation pad c00062409.gif
  14. Perform one of the following two options:
    • To clean the separation pad: Dampen a lint-free cloth with isopropyl alcohol, and scrub the separation pad.
    • To replace the separation pad: Remove the new separation pad from its packaging
  15. Insert either the cleaned or replacement separation pad and frame and fasten it to the product with the two screws. Figure 4: Fastening the separation pad c00062410.gif
  16. Plug the product in, and then use the power switch to turn on the product. Figure 5: Turning the product on c00062411.gif

Nov 17, 2008 | HP LaserJet 3015 All-In-One Printer

3 Answers

Rollers are leaving black smudges on my checks


Are you positive that this is a 'roller' problem.  Black smudges usually indicate a drum problem (your toner cartridge).  If you pull it out, you'll see a flap that should move back and forth.  If you move that flap, you'll see a shiny cylendar.  That's the drum.  See if you can see any marks on it (don't touch it with your hands.) 

The problem is, it's hard to tell whether or not it's the drum just by looking.  Your best bet is to see if replacing the cartridge takes care of the problem.

Oct 26, 2007 | HP LaserJet 1012 Printer

9 Answers

The printer takes all the papers in but prints on one how can i make it take one pagg at a time


you will need som of these rollers: Paper feed Roller Ass'y part No: RM1-0037-020 Paper Pick-Up Roller ass'y Part No: RM1-0036-020 Google the part number and you should be able to find a local dealer of them

Sep 14, 2006 | Canon LBP 800 Laser Printer

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