Imake sure the lead/s that attach to pinnacle are securely seated ports(com&lpt)right click update driver hope this helps
t could be a problem with the driver
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
http://download.cnet.com/%7Bvalue=http://www.download.com/dazzle-dvc-80-2/3000-2118_4-74756.html
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