Plugged it in to get songs, && now it says I have NO songs?!
I tried getting some songs, and it wasn't working right. And so after I got about three songs I unplugged it. And I checked to make sure I got the songs I wanted, and I did. So I turned it back off, and on again a little bit later. I clicked on 'Songs' & it said "No Songs' I had over 200. :\ And I don't know why I had ALL the songs the first time I turned it on, and then they were all gone. And now it wont even turn on right. It stays on the start-up screen, and goes to white. And so I have to turn it off by holding down the 'Menu' button for like 20 seconds. Can somebody help me out? -Sarah
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Try plugging the unit up to itunes, and restoring the unit. You will lose all the data on your ipod, so make sure that all your data is loaded on to itunes before restoring. Also if you did not get all your songs from itunes, make sure you ran a virus scan. If the song is corrupted it is not going to work on your ipod. Also make sure the song is the right format, have itunes convert the song to be formatted right for your ipod. If none of the above work, check with Apple to see if the unit is still under warranty with this site: https://selfsolve.apple.com/GetWarranty.do
The serial number can be found on the back of the unit toward the bottom. If you have any other questions feel free to contact www.wiredextreme.com.
After three days of not help, i figured out how to get tthe write protetion off the mp3, Just leave the mp3 plugged into the usb port and restart your computer. adn there you go it works. I had to click the hold button on then off one time right after i restarted the computer, but it worked then
If you still have those songs on your computer, try reformatting the player and then re-adding the songs to your player. If you need help reformatting on Windows, then goto Start. When the menu pops up, look for My Computer on the right hand side. Click on My Computer. Make sure your player is plugged in correctly. Now, find your player in the My Computer window and right click on it to bring up a small menu. There should be an option to Format on the menu. Click that. When the format window comes up look at the pull down menu and make sure it says FAT or FAT32 on it, not NTFS!. Now click Start and wait for it to format. There you go. If it doesn't work after that, then change the format you used (like if you just used FAT32, try plain FAT if it's available, never NTFS). Hope this helps.
I have the 4GB version (non-FM) and it's having the same issues. I reformatted mine to the NTFS filing system in hopes of uploading my songs faster since these players run on FAT32, but reformatting it to any file system other than FAT32 will cause it to give a File System Err notice on your player. I would suggest reformatting it to FAT32 using your computer. There are resources available everywhere online that shows you how to do this.
make sure the cords r plugged in properly. Then you can try to unscrew the 4 screws in the back and pop out the battery. make sure you put the battery in right and if that doesn't work download your songs from a different place.
Make sure the songs are in the correct format. Make sure the songs are not AAC, WAV, streaming, or some other non-supported format
Mp3 players are more complicated than ever. This player may only accept DRM-encrypted WMA files. I would first check the songs that you have downloaded to make sure they did not have "temporary" licenses with a fixed end date. You can do this by right clicking on an individual song, clicking on properties, and selecting the "license," "digital rights mgmt" or "media usage rights" tab - the wording varies by configuration. It will give you info on the license. If the song says that it has no license, it will not work with this player. One remedy is to use mp3 converter software to convert all of those wma files to Mp3's - I don't know of any free ones, but you can certainly look for free Mp3 Converters. Another remedy on unlicensed songs is to hit the "acquire license" link in the license tab, if one exists.
-Tha Mp3 Doctor