Question about JVC Video Cameras

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Downloading video from cam corder

Hi There,
I am having trouble downloading video from my JVC GRD73e Digital cam corder via the USB cable and the supplied Image Mixer software.

When I attempt to start recording in image mixer (supplied by JVC) the pc crashes and I get a blue scren message which disapears before I can read it. Something about a bugusb Any ideas?

Image mixer is properly installed and the PC recognises the camcorder. Problem only starts when I start the Camcorder to playback!

Robin

Posted by on

  • robin60 Aug 23, 2008

    Thanks for the advice,
    I tried Image Mixer and I have the latest version 1.7 (no free upgrades to that!) JVC said that I shhopuld do it via a firewire cable, so much for buying a camera that has a USB connection (which they also supply) but don't suply a firwire cable which I am now purchasing.
    The problem appears to be with the USB driver that JVC supplies, but is not prepared to fix! So the uninstalling and reinstalling which I have done had no effect!
    Thanks anyway I will persevere with firewire when it arrives.
    Robin


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  • 7 Answers

I would try the following:

1) check for an update to the image mixer software here

2) see if jvc customer support can/will help

3) uninstall the image mixer software and try using windows movie maker instead

Posted on Aug 22, 2008

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