Question about Konica Minolta magicolor 2430 DL Laser Printer

2 Answers

Ink cartridge problem

Hi,
My printer is giving me a message that all of the ink cartridges are not installed, however they are and they are fairly new. I tried cleaning it, disconnecting and connecting again so it can reboot but the problem persists. What can I do next.

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  • jfkadlec Sep 10, 2008

    i have exactly the same problem.

×

2 Answers

I contacted Konica-Minolta. They had me use a pen to depress the toner rack switch on the right hand side so that i could rotate the toner cartridges. I removed and replaced each cartridge, then used the pencil eraser. Then I had to use the rubber eraser from a pencil to clean the three contacts on the right hand side of each toner cartridge. After doing this, the unit again immediately worked.

While I had been using a paper towel to clean all the excess toner and on all the contacts on each toner cartridge, that apparently isn't enough even though the contacts looked clean. Perhaps there is a film of toner which gets on the little three contact site on the right of the cartridge.

The technical person also said if this didn't solve the problem, that he would have me remove all the toner cartridges and clean the electrical switch which comes in contact with the three little contacts on the cartridges (Perhaps that is the chip reader referred to by the previous post).

This must be a fairly common problem with this unit. I suspect that it occurs because there is so much free toner inside. However, I will now keep a pencil with a rubber eraser handy to keep it going. I will also keep the solution shown immediately before this one since it seems reasonable as well.

Posted on Sep 17, 2008

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Firs of all, pleas use search, here are many problem like this, this is a common problem for MC 24xx/25XX series.

you have to remove pc drum, and all toners, find small black plastic switch on right side from toners push it down with screwdriver, then you can rotate the toner rack manually, remove all toners, under the toners in right side you will see a chip reader with 3 pins, first check that all pins are in same level, if ok, then use pressure air to clean it, also clean toner chips, then reinstall everything.

If no help, then replace chip reader.

Posted on Sep 17, 2008

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things you'll need: Microfiber cloth

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Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200

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Hello hotstikss

The following are some error messages, if you are getting any of these, then you will have to investigate by reinstalling the cartridge or installing a new one.



E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly

If this does not sove the problem please let me know.

Thanks

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5300 kodak eazyshare printer


Well, here is the proper way of fixing or troubleshooting that paper jam error in your printer

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Happy Printing(", )
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Help Epson CX3200


Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.

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Cartridge


hi dear

this the error code
E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error
E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full




First, download the software at http://www.box.net/shared/4yblbn34kg

Secondly, to run the software your printer has to be in service mode. Do that by
- unplug cable
- press and hold "power" button
- plug cable
- press "resume" and release
- release the "power" button
At this stage, your computer will detect a new hardware

Run the software.

oke


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