Question about AcerPower 1000 (AP1000EA380M) PC Desktop

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Acerpower 1000 - won't boot (or POST);

CD Rom LED light stuck on at power-up.
Started gradually, had to shut off power supply to beboot, now won't start at all. PLEASE HELP!!

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  • atalderfer Aug 31, 2008

    I am having the same problem. The computer will not turn on now. Only 1 year old.

  • acer sucks Sep 19, 2008

    Same here, Acer said sorry they won't fix it AGAIN! This is the 3rd MB in this pc.

  • oOiRoNiCoO Mar 05, 2009

    I seem to have the same problems as explained above (cd light and fan come on but nothing more) i have looked at the motherboard but i cannot see any visible signs of heat damage or of any blown capacitors. How noticable would it be if they had blown? and are you talking of the 2 basically under the cpu heatsink?



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I had to start my acerpower 1000 four or five times. When it boots into windows, it lasts for about a minute, then shuts off.
When booting into safe mode, the PC will stay on forever. I would think a hardware problem would cause it to always shut off.
This is not a solution, but something I have observed about these machines.

Posted on Oct 23, 2008

  • frankvizza Oct 24, 2008


    My friend got 20 of these systems in his business. Within 1 year, four of them failed. They would not power on or would shut off at will.

    I was asked to look at them to see if they could be salvaged. Here is what I found.

    On the motherboard, there are two 6.3v 1000uf capacitors that have been heat damaged by two nearby active devices with aluminum heat sinks. How to tell if you have this problem. On the other 6.3v 1000uf capacitors on the motherboard, the tops of the caps are very flat. On the damaged ones, the top of the cap is bowed outwards slightly.

    If you have this problem, DO NOT try to change them out unless you have experience in doing this!

    After I changed them out, the system powered up, did not shut off at will. Problem solved!!

    By the way, turn off this system when not using it. It will last longer since the problem is essentially heat related.

    To Acerpower 1000 manufacturers: You are welcome! Please change the design of the motherboard and move these capacitors out of the "heat field" of the two active devices.


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You rock dude!!! I'm looking at those two blown capacitors exactly where you said they'd be. I think it is absolute stupidity for them to try and put a 31/2 inch HD in a box this size. I even found melting on the wires (which have black heat shield around them) that connect from the board to the front panel connectors. They've actually melted to the underside of the HD. Brilliant!

Posted on Nov 26, 2008


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