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I replaced the drum on my Xerox Work Centre Pro 416P. Now when I turn it on the LED screen has a line through it and the unit just clicks, does not really power up. Is there a reset switch somewhere?

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  • Anonymous Mar 22, 2014

    need to reset

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  • Master
  • 2,072 Answers

That sounds like the corotron assembly in the cartridge is shorted.

Posted on Aug 21, 2008

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find the box that the drum came in. There should be directions to reset the drum light enclosed. Or go to www.xerox.com , then look under support and drivers. Good luck !

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I change Drum On work center pro 555 Fax Be cause it told me it was low but i cant clear the warning message off the fax i shut dowbn and rebutted but nothing can you help


Drum units usually have an electronic counter that have to be reset through a sequence of key strokes on the number pad. Your local dealership should be able to give you the info to clear the drum counter

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NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
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    2. No
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Could be the tab that actuates the top cover switch is broken off.

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Power failure


hi toomanyhats,

I suggest trying an alternative power cord. It could be that a fuse has blown in the cord you are currently trying to use with your printer.

If the cord is not the problem it may be a fault with the printer's power supply. In this case you may have to send the printer to the supplier for a certified Xerox printer technician to assess the printer and if necessary replace the power supply.

Hope you find this information helpful in solving the problem.
Thanks for using the FixYa service.
Kind regards

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This will reset it for you. strange !!!!!

NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
  1. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum.
    1. Yes
    2. No
  2. Press [1], then press [Enter]. The screen will display: Completed.
  3. Press [Stop] to return to the Standby Mode

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1 Answer

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NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum. Yes No Press [1], then press [Enter]. The screen will display: Completed. Press [Stop] to return to the Standby Mode. These directions were found on the Xerox website, and worked for me.

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