As you said in the question you have two ways to solve you are problem.Just remove you are memory card and then scan for virus in you are memory card.After that you just fix in the mobile and try.If you are mobile face same problem once again means you just need to contact you are nearest nokia service center there they will do flash for you are mobile with in a few minutes you are mobile will be free from all problems.Thanks for your question.
The phone has hung up because there are errors in the software. So to reset remove the battery and the memory card from the phone. Using your PC , scan the memory card for any corrupt files or media files with virus- it is possible when they are downloaded from unsafe sites. If so remove or format the card. Now replace the card and battery and switch on the phone. If the phone hangs up then it is confirmed that the software is corrupt and will need a reinstallation. clear off all the messages in your inbox and outbox as some of them may contain corrupt files. If not Seeking help from the authorized service /support centre is most ideal. Take estimate and decide.
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