Question about Canon PIXMA MX310 All-In-One Printer

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Can't fax from Canon Pixma MX310

I just got this MX310, and absolutely can't get the machine to fax a document. I know I have it connected properly, but keep getting an "incomplete transmission" report.  There is NOTHING in the instructions about faxing at all! HELP!  Thanks!

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  • Anonymous Aug 25, 2008

    Can't find the manual.  How do you fax?  Directions please

  • Anonymous Aug 29, 2008

    I canno not send a fax, could you please tell how to send a fax. I have the canon mx310.



    Thank You

  • Anonymous Aug 31, 2008

    do i have to have a phone connected to my canon mx 310 to send faxes with it

  • wucash Nov 08, 2008

    I cant send the fax! ive tried lots of things but nothing works :( ny ideas?

  • Joan DeGroat
    Joan DeGroat Nov 11, 2008

    I have the same problem. I have been on the phone with Canon for hours. They sent me a new refurbished machine and it still doesn't work!!!! I called my phone company also, it is NOT my phone line. I am at my witts end here!!!! I have a filter plugged into my wall into a phone line into this printer. I am about to throw this thing out the window!!!!! Please if someone can help me PLEASE!!!

  • marcarli Mar 16, 2009

    It dials the number, scans the doc but cannot seem to make a successful transmission.

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I spoke to BT, they sugest to put filters on anything which you vconnect, i know that it doesnt make any sense but they said that once youve got broadband connected to your line, all you connect next has to have a separate filters. try it out as i dnt c any other methods. It worked for him by the way!

Posted on Nov 23, 2008

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Hello, I have had the same problem and was on the phone for hours on end with Canon. They wound up sending me a refurbished machine. It still wouldn't fax. I then plugged the phone line into another spot in my house, and Presto!! It worked. I for some reason think that the phone line where the pc is, will not work. I am happy to know that another phone line (within my household) works. Just for the heck of it try it. Good luck!

Posted on Nov 23, 2008

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I just got this MX310, and absolutely can't get the machine to fax a document. I know I have it connected properly, but keep getting an "incomplete transmission" report. There is NOTHING in the instructions about faxing at all! HELP! Thanks!

Posted on Nov 23, 2008

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1 Answer

How can i fax and scan on canon mx310


for scan, in windows go to accessories
click on scanner and camera wizard
select your pixma mx310
click on next
click on preview for preview you document or photo click next
click next
now it show your scan document
enjoy
M. Zahid click next
click finish

May 14, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My machine will send but not receive faxes


Faxes machines are capable sending and receiving data documents. First the sender sends to another machine details providing the return addresses. Requetsing the receive to reply the to the fax also requires providing fax numbers.

Feb 06, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I lost my instructions to hook up my printer to my computer i have a canon mx310.. i need to know which phone cord goes into the computer and printer?????


I hope this installation/setup guide will help you [Click Here]. If I am right, you don't need a phone cord to connect the printer and the computer, but a USB cable. If it's in case of Fax, you would need the phone cord to connect the line to the printer/fax machine.

If you need further help, let me know.

Good Luck.

Thanks for using FixYa.

Jan 23, 2011 | Canon PIXMA MX310 All-In-One Printer

2 Answers

I AM FACING THIS PROBLEM FROM THE TIME I BOUGHT THIS MACHINE ie LAST TWO DAYS . HOW TO SEND A FAX ON CANON PIXMA MX320 ?


HI!The best and easiest way is to put in the document in the document feeder,dial the fax number and press the black start button as the color one will scan the document but not send it and give a error!!Good Luck!

Dec 09, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

The fax maching is neither allowing to receive or send faxes....it keeps putting up a message that says recommend new B-CRT....don't know what that is and it looks to be plugged in properly


Here is a link to Canon for your Pixma MX310 Users Guide. The file needs to be downloaded and then installed. Look under Replacing a Fine cartridge for suggestions to correct this issue.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603
Hope this helps....Please let me know your progress.

Nov 12, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My canon mx310 is not accepting faxes


What do you mean by its not accepting faxes? Have you correctly set up the printer and do you have your phone line plugged into it? Some printer dont actually act as a fax machine, they tend to provide you with FAX software for your computer which automatically used the printer to simply print the document out when the software has received the fax, i would check first

Mar 10, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax interrupts phone calls


Go to the Canon Website downloads and drivers for the MX310
this page
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

Download and use the update from 22 Aug 2008

This should solve your problem

Jan 15, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310 feeds paper w/out printing


Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Jan 09, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Sending a fax directly from computer using Canon Pixma MX 310


With the document open, you click Print, then choose Cannon ...Fax.

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15603

Jan 02, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I can send faxes, but not receive them on Canon Pixma mx310


Do you have the phone you are answering with connected through the fax machine? If you have the machine set in 'tel priority' mode, the machine will not begin receiving a fax until you press 'FAX' and the 'color' or 'black' button. Alternatively, if you have your phone connected to the 'telephone' jack on the machine (next to the 'L' jack), you can press '2' and '5' on the telephone keypad to turn the machine on in fax receive mode.

Oct 15, 2008 | Canon PIXMA MX310 All-In-One Printer

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