We have a soleusair portable heat pump air conditioner PH5(S) series. The tank full light is on and won't go off. We have drained the unit and still the light stays on. We are trying to use as a heater but with the tank full light on it won't get warm. Any suggestions?

Check the evaporator drain and make sure it is not clogged or holding water in the evaporator pan.

There is a short either in the line or the unit, reset and check for short between the two lines with ohms tester.

I’m happy to help further over the phone at https://www.6ya.com/expert/fred_9ea6f00d14da8ce5

PDF]download manual - SoleusAir

www.soleusair.com/Manuals/2013%20Manuals/.../PH4-13R-01_Manual...
Thank you for choosing a Soleus Air Portable Air Conditioner with Heat Pump ... owner's manual will provide you with valuable information necessary for the

Call tech support and they can give you all the info you need.

For Technical Support and Warranty Service Please Call (888) 876-5387 Or Write To: Soleus International Inc. 20035 E. Walnut Dr. N. City of Industry, CA 91789 USA www.soleusair.com

Hi Kathleen King - Typically when the error code P1 displays on panel it indicates that the unit has a sensor error. I would recommend contacting a professional to accurately diagnose and repair the unit.

check the evaporator drain make sure it's empty

Actually, what you're seeing if "FL". It indicates that the water collection tank is full and needs to be emptied. Once that's accomplished the unit will operate again, as it should. Be sure to turn the unit OFF & unplug it, before draining the tank.

Hope this helped you and thanks for choosing FixYa.

If the water collection tank is full, it will not turn ON. Since you said the unit worked fine for one day and now it won't turn ON, more than likely, that's the problem. After draining the tank, the unit should reset itself and turn ON like it should.

The drain plug is on the rear of the unit, just above floor level. You can either drain it into a low sided pan or bowl that's capable of holding up yo a quart of water. O r roll the unit to a floor drain or outside to drain it. If you choose to drain it into a pan, turn the unit OFF & unplug it, before draining it.

I hope this helped you and thanks for choosing FixYa

The easiest way, is to tilt it over slightly when you drain it. But, be very careful doing this, as the unit has caster wheels and you don't want it to get away from you. If you have a helper, so much the better. Remember to always turn the unit OFF & Unplug it, before draining the water from the tank.

I hope this helped you and thanks for choosing FixYa.