Question about Canon DR-9080C Path-Through Scanner
We have about 20 of these scanners and use Capture Perfect 3.0 on all our machines. Sometimes capture perfect will freeze white along the "file" toolbar whilst scanning documents. The Feed tray will be stuck at the top while this crashes and the documents go through without jamming but when inspecting the work, the images that went through are blank or have a thin black horizontal line on them. We have tried different scanners and different PC's (ones which we know work) but the same people keep getting the same problem. Sometimes the software doesnt crash but the documents still are not correct when scanned. They often occur after a paper-jam if that helps.
Any information would be greatly appreciated.
David Cove firstname.lastname@example.org
Try the version that came with the scanner Mine Was 3.0.1250.336 and is more stable than the new one.
Posted on Feb 06, 2009
Try reinstalling the driver software. If the problem still persists, run scandisk or reinstall OS.
Posted on Nov 08, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 31, 2016 | Samsung Xpress SL-M2675FN Laser...
Jul 11, 2016 | Televison & Video
Oct 06, 2014 | Televison & Video
Jul 26, 2011 | Samsung CLX-3175FN Color Laser All-in-One...
Oct 10, 2009 | Fujitsu Office Equipment & Supplies
May 23, 2009 | Hitachi 42V710 42" Rear Projection HDTV
Feb 13, 2007 | Visioneer Strobe XP 200 Path-Through...
314 people viewed this question
Usually answered in minutes!