Question about Hitachi 55HDS69 55 in. Plasma Television

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No picture but has sound

I have the Hitachi 55HDS69 Plasma TV that's a little over a year old. While watching it one night the picture just went out. I have no clue what's wrong with it and I'm skeptical about bringing a repair person out and paying tons of cash for something that might be a minor fix. Any clue as to what is wrong? Thanks for the support.

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  • Anonymous Aug 27, 2008

    I have the same problem.  We bought our TV December, 2005.  The picture went out October, 2007.  It's August, 2008 , and the problem is back!
    I'm so glad we bought the extended warranty!
    Unfortunately, the last time this happened we were without the TV for 3 weeks.  

  • Anonymous Sep 24, 2008

    I bought mine in July of 2007 and the same this happened to mine today.

  • seat77 Sep 24, 2008

    I also have aHitachi 55HDS69 Plasma TV that's a little over a year old. I bought it in July of 07 and while watching it today the picture went out but the sound is still on.

  • fireouter314 Sep 27, 2008

    I have the exact same problem. It just happened to me today. Mine came with the purchase of a new home and guess what I planned to have a houe warming tomorrow. PLEASE HELP!

  • mmbenz Oct 06, 2008

    I would like to ask jrm30006 to please refrain from sarcasm if he does not have a solution to a problem that so many people are having with a set that is over $2000.00. Maybe money is not an issue with him but it is with most people. Any solution to our problem(s) would be greatly appreciated, something besides "Join the crowd". Thanks.

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Join the crowd.

Posted on Sep 20, 2008

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I finally got information from the repair shop. Apparently it is the upper and lower panel drive. The parts are supposedly not more than a couple hundred dollars, though I'll let you know when I get the bill. I do want to say that Hitachi was great when I called them. Even though my plasma is out of warranty by a few months, they agreed to pay for parts if I pay for labor. That just might keep me buying Hitachi products despite the issues I've had with my 2 plasmas.

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