Question about Phil & Teds Explorer V2 Twin Stroller

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Stuck in folded position Phil and teds classic stroller

My phil and teds classic stroller is stuck folded. I do not know if the wheel is blocking the way but it does not seem as if. It really is locked in a certain position. I tried pushing and pulling and it just does not budge. So now I cannot open it. Nothing extraordinary I did before this happened. I just folded it the usual way and put it at the trunk of my car. Help please! Is there a button I need to press or should I yank it some way? Thank you much!

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  • psaho Jan 19, 2009

    I can not open my sport phil and ted. can you help me?

  • nadgee Feb 01, 2009

    l have the same problem with my phil&teds sport. Just bought it and was practising folding it now l can't unfold it! Instruction book is useless!

  • Anonymous Apr 30, 2009

    I still don't get it! How do I open it? This doesn't make sense to me. I am getting so frustrated... It's happened to me like 3 times, than randomly, it will open. Only in public, when I'm alone with the babies, and I really, really need it, will this happen. 

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We have a new Phil & Teds Classic -- same problem. Solution #2 worked for us. Pushing down on the black bars while pressing the grey button was the solution. Not sure why this is necessary to make the silver button line up with the grey button, but it is. Engaging the brake did not seem to make any difference.

Posted on Apr 01, 2010

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At the side of the front pram at the bar height there are two little round plastic bits that pop out. One on the right and one on the left. With the sport there is a fabric tag with a hole in it that is reinforced with a steel ring. To keep the pram in a locked position you hook these in place, over the black plastic. I think that you may have done this. All you need to do to unlock it is to pull the tag over and off the plastic part and your pram will go up as normal.

(the plastic part looks a bit like a round tower with four gaps rather like a tourrit. Hope this helps.

Posted on Sep 07, 2008

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Hi,
We just got a Phil and Ted's Sports stroller and had the same problem. I think you need to make sure that the brake is locked when you fold up the stroller. I did not do this initially and my stroller also got stuck! I had to lie the stroller down on the ground and push down on the black bars whilst pressing the grey button. When I had the brake locked it was very easy to unlock.

Hope that helps.

Posted on Jun 02, 2009

  • bobby young Jun 02, 2009

    You also need to have the handle bar all the way up in order to lock easily. If the handlebars are all the way down it will not lock properly.

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