Question about Tomtom One Europe v2 GPS Receiver

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My new (two week old)tomtom one doesnot seem to be connecting to sattelites. I think I should be looking foa reset button but can't find one

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Try putting an external aireal on it

Posted on Sep 07, 2008

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  • 2 Answers

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Posted on Jan 02, 2017

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Tomtom 700 dead


After checking around around the web it seems that you are not the only one to get the green screen of death. My suggestion is to hold reset for several seconds, release reset and hold the power button button for 10 seconds. If this doesn't work the only other option is to let the unit sit for several days to let the internal battery completly drain, once drained theirs a good chance it will function normally, this allows any temporary memory to be cleared. Good Luck & hope this helps L8R

Sep 18, 2007 | Tomtom GO 700 GPS Receiver

1 Answer

My 910 won't pick up a GPS signal - any suggestions please?


Backup the Tomtom to your computer. !!!!!!!!
Format the Tomtom hard disk
Logon to Tomtom home and carry out an update
When it has completely finished updating copy the map directory back onto the root of your Tomtom hard disk.

This action forces the Tomtom home site to completely update the program on your Tomtom to the latest applicable application.
This may involve updating the the bootloader as well as the Navcore software.
The maps will go straight back on ok as they should already have been initialised for that device.

Most new Navcores now incorporate the Quickfix which enables the sattelite signal to lock on quicker.
Regular visits to the Tomtom home website will update the quickfix data which really needs to be done weekly as the data expires.

Pressing the reset button also renders the old Quickfix data useless.

If the above does not work then I suggest that you have a hardware problem which would require a professional repair.

Aug 30, 2010 | Tomtom GO 910

1 Answer

Tomtom 510 - packed up


try re setting the TomTom, reset button is founded on the bottom underneath where the docking mount connect, hold down for 15 seconds, then press the little button on the top on the right side while turning on. worked for me

Jun 06, 2010 | Tomtom GO 510 GPS Receiver

3 Answers

My computer will not acknowledge my tomtom go 720 is plugged in to usb connector power light is on in charging cradle but computer says not connected


I had the same problem. I tried uninstalling software and re-installing it. That did not help. I reset my TomTom Go 720 with the reset button on the bottom of the unit. The computer then recognized my TomTom.

Aug 30, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom 720 will not turn on even after pressing reset button


hook it to your usb cable to your for a few hours and then try and start it. first with the power button, it that fails try the hard reset..if neither those work, download tomtom home. follow the directions and tomtom home should be able to repair it unless you have internal problems, like a bad usb port on the gps. bill

Aug 18, 2009 | Tomtom GO 720 GPS Receiver

2 Answers

Not switching on


Complain to Tom Tom ,you may have a lemon,look for law suit soon

Feb 21, 2008 | Tomtom GO 910 GPS Receiver

5 Answers

Back light of the LCD display is not working


Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)

Oct 23, 2007 | Tomtom GO 910

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