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Tge Mp4 Player - DEAD Battery

I purchased my Tge Mp4 Player in January 08, Here it is August 08; I've finally figured out how to use the thing (not user friendly at all), and the battery will not recharge.
What's the deal and what kind of recourse do I have.
Thanks in advance for the info
Bebe Herring
910-289-2897
bb1955@embarqmail.com

Posted by on

  • bb1955 Aug 21, 2008

    And let me add the manual is a joke. and the Tge Website is and even bigger joke.

    But I liked the player after I figured it out but the battery died and want recharge!

    bb1955

×

6 Suggested Answers

SOURCE: CANT TURN ON MY TGE MP3 PLAYER MP317

you need to go to the tge site tgegroup and reload the firmware

Posted on Dec 06, 2007

Psionics
  • 236 Answers

SOURCE: TGE MP4 Player Firmware Upgrade

Did you download the correct version of Firmware? There are 3 different types for your model (i'm guessing you have the HB500).

Not too sure if there is a reset button on the player.. If there is, use that..

Otherwise, download the firmware again and reinstall it

Posted on Mar 28, 2008

  • 3 Answers

SOURCE: TGE 2GB MP4 Video Player

I can at least tell you how to reformat it. Go to http://www.tgegroup.com/en/support/download.htm
and use the correct firmware/driver link. It is going to be in the RAR compression format. If you don't have something that can decompress RAR formats, you can get the free program called autounpack (just google it). After you get the file decompressed and the program installed, you can run the program to update your firmware. There is a box you can check to reformat your player as part of that process. Hope that helps a little.

Posted on Jul 03, 2008

  • 3 Answers

SOURCE: my mp4

If MP4 player won't charge or shows battery low, it is most likely the usb cable. You can test it by calling up my computer and if the player show up as a device, it is a good cable

Posted on Jul 23, 2008

SOURCE: mp3 player

i have a tge hb500 2 GB mp4 player. yeah, mine has a similar problem;

everytime i put songs on it (242 to be exact) it only shows up that i have 200. it is a 2gb, and i still have ALOT of memory space on it. i tried the reformatting thing too, and that will not work for me either. but when i plug it into my computer, it says that all 242 songs are on it. i really need help before i throw this thing through the window. o_0

Posted on Aug 01, 2008

  • 1 Answer

SOURCE: my TGE SigMatel MP4 player

go to this webpage, http://www.tgegroup.com/en/support/download.htm I'm not sure if it will help you, you should download the correct firmware for your mp4, you can see the correct version of it turning your mp4 on and then you have to go to settings and click to the play button, it will say you the version mine is HB500(V802.551.517), so, I had to download this firmware, but... I have one problem more, my pc doesn't read my mp4, when I connect it and I open My Pc it stop my computer and I can't to see the content of my MP4, I don't know what's the problem I've tried with others computers and it doesn't works, if you can help me please do it, i would be greatful with you all my life.

Posted on Feb 12, 2009

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i have a tge hb500 2 GB mp4 player. yeah, mine has a similar problem;

everytime i put songs on it (242 to be exact) it only shows up that i have 200. it is a 2gb, and i still have ALOT of memory space on it. i tried the reformatting thing too, and that will not work for me either. but when i plug it into my computer, it says that all 242 songs are on it. i really need help before i throw this thing through the window. o_0

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I can at least tell you how to reformat it. Go to http://www.tgegroup.com/en/support/download.htm
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Not too sure if there is a reset button on the player.. If there is, use that..

Otherwise, download the firmware again and reinstall it

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