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Have replaced correct black cartridge, printer will not print black, only colour, have gone through your troubleshooting page to no avail. Printer was fine on Monday, before I replaced cartridge, have checked it is installed correctly, please advice.

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  • ladyleisure Aug 21, 2008

    will give this a try, however the cartridge used was a lexmark

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Have you reset the cartridge?? try resetting it

Posted on Aug 21, 2008

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Clean your printhead and see if that resolves the issue.

Other than that you don't see this issue much unless the ink was expired.

Posted on Aug 21, 2008

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Got my computer
right click properties
hardware
device manager
?printer
click scan for new hardware icon

try this...

Posted on Aug 21, 2008

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There may be some fault with the catridge you better return it and try with some other catridge .......

Posted on Aug 21, 2008

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2 Answers

Get the esp 2170 to not print light green instead of black ? I keep on replacing cartridge , to no avail !


replacing a cartridge, while the nozzles are blocked won't help.
Realise the printer will mix there colours to get "black" on the paper. So even a full cartridge, can't make the other colours black till the blockage is gone.

Please try this. If you have ink cleaning fluid, (only for printer ink) use that, if you dont have cleaning fluid, use clean water.
Open the printer as if you replace a cartridge. Remove the black one and look tot the bottom of the cartridge holder. There is a little pipe, where the ink should go in. put some drops water or cleaning fluid in there leave it a few minutes. with a tissue dry it and again insert some drops of water or cleaning fluid. Then put in a cartridge and give the printer a black and white print job. Like print a few A4 papers. Let it print till the black comes back. Can take up to 4 pages A4. I hope this will unblock the nozzles.
Please even if you don't need to print, switch the printer on at least once a week. And even better, let it do a bit of printing every week. This will save a lot of frustration.

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Printer keeps showing Office Jet 8500 Wireless


The printer wants to align the print cartridge, if you print out the alignment sheet, and then following instruction, place on scanner and scan it in etc, and it fails to callibrate, I have found it is because some of the information on the calibration page is not being printed correctly so therefore machine cant calibrate the print heads from it, this is normally due to poor quality cartridges or failing/empty print cartridge or cartridges, these use two I think, and I bet one of the colours from the colour isn't printing properly, replace colour cart if blacks look good. Below is a link to HP so you can see what a alignment page needs to look like to pass calibration, compare yours and you may find a colour is dodgy on it.

see HP's support information

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I never use any colour other than black yet I have to purcgase cyan, magneta, and yellow when my black cartridge is empty. Is it possible to overcome this problem, ? My printer isa DCP135C


You don't have to replace the coloured cartridges if you only use black. But if you print something that is not pure black then it will use the other colors. For expample, if you print on a gray scale, since this is a color printer it will use the colored cartridges to get the gray color. The colored printer will only use the black ink for pure black colours. If you just use black to print, why not use an inkjet printer that just prints black or uses black cartridge. It is available in the market.

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The colour cartridge is badly clog. put tissue with warm/hot water below the head, wait for about 30 minutes. If tissue is coloured, the dried ink inside head is out. Is it not, do suction from the outlet pipe of head cleaning mechanics.

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Is there a override function to keep printing when toner alerts are on?Wondering since black still shows 30%.


These printers will still print when any or all of the toners are LOW, but if any one of them is EMPTY (according to the chip on the toner cartridge) printing stops.

Standard capacity toners ere 2000 page for the colours, and 3000 page for the black, so they can soon be used up.

Much cheaper per page printed, if you use the high capacity cartridges (6000 page for the colours, and 8000 page black).

There are high quality remanufactured cartridges available now, as good as OEM, and typically you'll get a Hi Capacity Remanufactured cartridge for the same sort of price as a Std Capacity OEM cartridge.

As a short term solution at a lower cost than replacement cartridges, you could just replace the cartridge CHIP. The printer would then think the toner was full (there'll likely to still be some toner in it), so you'll be able to print. Don't run the printer like this for ever though, as the toner has some lubricant properties, and with a TRULY EMPTY cartridge, you'll eventually do some damage to the cartridge, and then possibly the transfer belt (and you don't want to be changing that until it's rated 100,000 page life is up.

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if the test pages come out OK then the problem can not be the printer !!!!!!!
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Cannon S330 Printer was operating correctly, print cartridges required new. cartridges changed, will not print, after a time then would print black only, after more time colour began to print for several...


Hello,
Sounds like your print head may be faulty. If you can, get it replaced. This is caused by using recycled cartidges or faulty ink cartridge.

Thanks,
Lolita

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The duplexer is bad or needs to be realigned, shake up the cyn color. it mostly likely low.

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