Question about HP 1040 Plain Paper Inkjet Fax

3 Answers

HP1020 fax answer phone etc

The sound quality is very poor on received messages, sometimes the voloume is very low and I accept that may be down to the guy leaving the message but the BIG problem is the poor sctatchy, hissy mumbled quality of the sound.
I thought Digital answerphones didn't suffer this degridation of sound qulaity the way old tape answer machines did. I apear to be wrong.

Is ther anything I can do to improve the sound quality or do I have to get a new machine. (This one is a few years old ,6 , maybe more...)

Posted by on

  • cxtaylor Aug 21, 2008

    The machine is NOT a printer it IS an telephone answering machine, fax and photocopier in one.

    It was bought in England, where I live.

    I have replaced the broadband fliter and it has nohting to do with the problem thanks.

    I would like another solution please as this one isnt appropriate.
    Thanks

  • cxtaylor Aug 22, 2008

    Well, it was apparently truthful and addressed the problem I have. To be fair the first guy also said the technology was old, which I accept. I guess I just dont understand how chips degrade. I can understand that compared to TODAYS equivalent it would sound awful, but I am not comparingit to todays eqivalent. I'm saying it does not perfom as well as it used to. I just never heard of chips 'wearing out'.

    ANyway, thanks you guys were fast and straight

×

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,071 Answers

Poor sound caused by poor line condition is an error referring to the phone line itself. Even though it may sound clear small amount of static confuse the fax machine and cause the error. Try using a new phone line. If that doesn't help I recommend getting a line filter from OfficeMax.

Hope this may help;

Regards,
VOTIT

Posted on Aug 21, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

Few years back, record sound in silicon chip was poor in quality and reason was sampling frequency which was low on those days, so playback quality was poor.
I would suggest you to buy new answering machine as nothing can be done to improve sound quality in your existing machine because its made of old technology.

Posted on Aug 21, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 19,396 Answers

Digital answer phones record the message on a memory chipset in the same way old tape machines did using a magnetic support. Quality can only be improved by the technology itself, problem is with your specific machine.
If you have a broadband filter try replacing it.
Test the machine on a different phone socket and see if it makes any difference.
Check on your answering machine settings, you should find an option to control volume.

Posted on Aug 21, 2008

  • Ginko
    Ginko Aug 21, 2008

    Regarding the machine model, HP 1020 is a printer.
    If instead you have HP 1040 or HP 1010 be aware that there is a safety recall from HP for model sold in US and Canada:

    HP Fax Product Safety RecallContact HP and check if your unit is under recall, they may offer $100 or a replacement with a new machine.



  • Ginko
    Ginko Aug 21, 2008

    Here is the user manual for your machine.
    Answering machine, as you can see does not have volume settings, all you can do is increasing handset or speakes volume as you listen to messages, as in page 72 of manual.
    As far as I know there is no particular issue with volume problem on your model, probably the problem is on your specific machine.


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

Sometimes my transmission reports say poor line condition att says my line is ok any ideas?


Unless you are paying for a "facsimile" line...the odds are that you are paying for a phone line and using a fax on it. The responsibility of ATT is to provide you with a line which meets phone quality. If you are getting errors due to occassional poor line connections these may not even be due to poor lines in your local area. See about getting your fax set to allow more "error" pecentage to be received before giving errors...probably need a service man for that adjustment tho".

Oct 11, 2010 | Brother Office Equipment & Supplies

1 Answer

A fax is not coming through and the message on the fax report says NG


This means that either the connection quality is poor, or the receiving fax machine is faulty, or your machine is.
Does it happen every time? Try to send a test fax to a number you know to be OK, and see if the problem persists. If you can't send a successful fax to anyone, then your unit may need servicing.
If the problem is with one particular destination, then you have to establish whether the faxes connect at all, and if they do, phone the other party and ask if the fax came out readable - sometimes despite the No Good message the fax on the other side looks just fine.

Sep 22, 2010 | Canon Office Equipment & Supplies

1 Answer

When I fax it says phone off hook. I get a message stating no answer.


Try dialing the FAX-number with your cell-phone.
Do you hear the "ring", or does the telephone-company give you a "busy" signal ?

Some FAX machines are "busy" -- receiving many FAXES from multiple customers -- reprogram your FAX machine to "retry" a few times.

Or, when a receiving FAX runs out of paper, it sometimes refuses to accept "new" faxes.

Nov 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

How do we hook up a computer, phone, answering machine, etc.


Not that I know of.....:
Set up a switch close to your desk.. so you can plug in the Fax if you need it.
Sorri.

Feb 21, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Can't Send or Receive Faxes from MFC-7820 N


You may not need a separate fax line from Vonage. If you don't need a dedicated fax line, you can try changing the "Bandwidth Saver" settings on your Vonage voice line from your account on the Vonage website. Perform the following:

1. Login to your Vonage account online and click the "Features" tab.
2. Scroll down to the "Bandwidth Saver" link and click on the "Configure" button.
3. You will see a scrollbar with 3 settings: 30kbps, 50kbps and 90kbps

NOTE: My "Saver" was set to 90kbps (Highest Sound Quality) by default.

4. Click on 30kbps (Normal) and click "Submit".
5. Wait about an hour before testing as it could take that long for the change to take effect.
6. Send a test fax to the HP fax test service at 1-888-hpfaxme (1-888-473-2963).

NOTE: This is a GREAT service provided by HP. If your fax goes through correctly, you will receive a return fax within five minutes.

We upgraded to Verizon FiOS and never thought the increased upload speed (4mbps) would present an issue sending faxes. WRONG. We never had fax issues with DSL, Comcast or even Broadstripe VOIP service but for some reason Vonage + FiOS = no fax. That is until we set our Vonage VOIP sound quality to "Normal". Our phone voice quality has been much more reliable since throttling back. This sentiment has also been shared by other Vonage users who have experienced echoing and noise when utilizing the higher quality settings.

Your phone coversations may not have FM quality sound but they will have AM quality and usually that is just fine.

If your fax machine has a Telephone Answering Device (TAD) setting, you can share your voice line with your fax machine and be able to receive faxes and voice messages. Hopefully this will work for you.


Dave Grannas

Nov 04, 2008 | Brother MFC-7820N Printer

1 Answer

Fax


344 Error can be caused by a few things. One of the following is occurring:
The sending fax has failed to respond to a fax command from the receiving fax due to poor line quality or fax interruption.

The sender has pressed cancel button while the reception was in progess.

In rare conditions, incompatibility has been encountered by two faxes and causes the sending fax to abandon the fax call.

Solutions:
Fax session was using ECM. Check your fax settings under the fax set-up menu on the printer. Disable the ECM (Error Correction Mode).

Fax at a different time to see if line quality improves.

Try relocating the fax to a differnt phone plug.

Replace the phone cord attached to the fax/printer.

Aug 18, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Error 441*


Error #441 is caused by poor line quality accross the telephone line or faxing to a non-compatible fax. Try faxing to someone else as a test, if it still happens, try moving the fax to a different phone jack. You can also try faxing at a differn't time. Also try replacing the phone cord attached to the fax.

In all cases it's either phone line, phone cord or non-compatible machines (old fax on receiving side).

Aug 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Intellifax 4100 grinding noice


Probably caused by the toner cart. Only use genuine new Brother brand supplies. Remans fail quite often with Brother machines.
Possibly bad gears on fuser drive. But with the poor print quality, I suspect it is the toner.

May 02, 2008 | Brother IntelliFAX 4100 Laser Fax

4 Answers

NG: POOR LINE CONDITION / OUT OF MEMORY


You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax.
If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.

Feb 26, 2008 | Brother IntelliFAX 5750e Laser Fax

Not finding what you are looking for?
HP 1040 Plain Paper Inkjet Fax Logo

103 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...