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My samsung BN59-00463A remote doesn't work properly. It still controls osund but nothing else.

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  • weeeman Oct 01, 2008

    sound works but nothing else

  • Anonymous Dec 16, 2008

    SAme problem remote works sound but nothing else

  • Anonymous Feb 21, 2009

    I have the same issue, I have tried to get a universal remote with no luck no idea what the code is for the TV samsung make it so hard to find out. no mention in the manual.

  • crispy796 Mar 21, 2009

    My first remote stopped working last year (except for the sound, just like yours) I bought a brand new original replacment one from samsung. About 6 months later the same problem happened again. There must be something wiping the frequencies for the other functions off the remotes memory. Also just as a side note, does anyone know why the sky remote (which also controls most TV's) doesn't work on the samsung TV.

  • jenniharrop Mar 28, 2009

    Yes I have the same problem, the sound buttons and the mute works but all the other buttons don't. They still make the red light on the front of the TV flicker but they have no effect.

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The Samsung Website says to take the batteries out and either press the reset button for 2-3 seconds or hold down the power button for 1 minute.
Got to say I was sceptical but it worked!!

Posted on Mar 28, 2009

  • 4 more comments 
  • suecox60 Jan 19, 2011

    Although this post was 2 years old I just tried it and it worked! Thanks

  • Steve Lingham Feb 05, 2011

    many many thanks jenniharrop, did'nt believe it would work..... but it did!!!!!! BRILLIANT :-)

  • Ailser May 07, 2011

    Fantastic! We have put up with a dodgy remote for over a year now! I was actually on-line looking to buy a replacement. My husband us going to be stunned when he gets home!! You are a star!

  • basecannon Sep 05, 2011

    Thought my remote was kaputt so only went online to buy another one and happened on this solution by pure chance. Tried the remedy and now it works 100% .. thank you jenniharrop for saving me £25

  • basecannon Sep 05, 2011

    Thought our remote was kaputt and only went online to purchase a new one and was lucky enough to stumble on jenniharrop's solution. Tried it and now it 'WORKS' 100%.. fantastic!!
    Thank you so much jenniharrop for saving me £25 and making me wiser :)

  • Patrick Fischer
    Patrick Fischer Oct 05, 2013

    Doesn't work for me, I tried it 5 times and replaced aaa's 3 times, there is no reset button on this remote, and the power button trick doesn't work?

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The solution as reported by jenniharrop worked perfectly: remove batteries, hold down power button for 60 seconds, re-insert batteries.

Posted on Aug 09, 2010

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  • Rorox Sep 08, 2010

    excellent - so helpful - thanks for explaining that need to remove the batteries and then not replace until you've held the power button down for those 60 seconds.

  • babyalfie Mar 18, 2011

    I am amazed too!!!!just followed that and it works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Patrick Fischer
    Patrick Fischer Oct 05, 2013

    didn't work, tried the power button for a minute cycle about 6 times, and there is no reset button on this model remote. took batteries out, held down power button on the remote for a minute, let go, put batteries back in, nothing

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As Franki Howard would say 'I was amazed' .....
The solution given by jenniharrop worked first time (at switch on !!).
Thanks - Mel Ashton, Wakefield, Yorkshire UK

Posted on Jan 27, 2010

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I must say I am reading this after about 4 years and it is working Awesom...

Posted on Feb 12, 2012

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