Question about Logitech Webcam

1 Answer

Logitech webcam not working

I have installed my logitech webcam on my computer but when i plug it in is comes up in a window thing, Files Need, The file 'usbccgp.sys' on windows XP Home Edition Service Pack 2 CD is needed. At the bottom it has ' copy files from:' then the address bar thing. It has 'c:\program files\common files\logitech\qcdrv\winall\msgr\i386' in the bar but when i click OK it just beeps and the window stays ther... any ideas?
much appreciated
steve

Posted by on

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

  • Expert
  • 166 Answers

Steve go here
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

look for yor camera model, click download software then choose your operating system on the next page that will give you the logitech software that you need to install to fix your issue

Hope that helps

Posted on Aug 24, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

I want to install my camera


For new webcam no drivers are needed . If not working, we need to install the driver . you can download for quickcam from logitech website http://www.logitech.com/en-sg/webcam-communications/webcams

Jun 13, 2011 | Logitech QuickCam Express Web Camera

1 Answer

I have no instructions on how to set up the webcam to my desktop computer. I dont know the serial number nor the model number . the only thing I see on the wires are these numbers p/n b61050-0050 and also...


Hey Dont worry most logitech's are plug and play systems. Meaning you plugit in and windows installs the driver automatically. If you have windows Vista or windows 7, plug it in, then go to windows update and check for new updates. The Driver will be located in an option update. Select it and install it.

May 07, 2011 | Logitech Webcam

1 Answer

Just need a driver for this logitech webcam # 861194 0000 and I've been trying to find one for months. Can you please make things simple and point me in the right direction please. Barb


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Dec 10, 2010 | Logitech Webcam

1 Answer

I bought a web cam. How do I install it?


Hi,
Some webcam models are plug and play.
It would have been good, if you mentioned the Operating System on the computer (Windows XP , Vista , Windows 7 : 32 bit / 64 bit), as well as the exact model of the Logitech Webcam.
The Logitech Webcam may have come along with a disk for the driver(s) : i.e : it's software(s).
Or, you may install it's drivers from the Logitech website, by clicking on the foll. link :-
http://www.logitech.com/en-in/support-downloads
Over there, you have an option to select the Logitech Webcam's model & the Operating System on the computer, and you can install the drivers from there.
Since you will be using Skype, make sure that on Skype, under video settings, the Logitech Webcam is selected.
I hope the above details do suffice.

Oct 07, 2010 | Logitech Quickcam Chat Webcam

1 Answer

I lost my installation Cd and I cannot be able to install the webcam in my Computer............. that is the problem I am I have now with Logitech Quickcam. Please I need a link where I can be able to...


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Sep 23, 2010 | Logitech QuickCam Communicate Deluxe...

1 Answer

I have a logitech messenger webcam 8.47 which used to work. I am running windows XP. I noticed that it stopped working this past week, thinking it wasn't plugged in properly, I unplugged it and replugged...


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/
Not working ? - troubleshoot your drivers and software - get your cam working before moving on

Working OK ?

Set your webcam mic as default ( if it has a built in mic)

Plug in the webcam

TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Sep 10, 2010 | Logitech Webcam

1 Answer

My logitech webcam isnt working everytime i click on it and press take a picture i just freezes and shuts the logitch web camera off!!!


Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to check the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click 'Start', click 'Run', type dxdiag in the Open box, and then click OK
Run through the tabs checking the 'notes' windows for information
The version will be shown on the 'Systems' tab

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Sep 05, 2010 | Logitech Webcam

1 Answer

I changed my os to window 7 and my webcam is not working at all.


Unfortunately Logitech do not support Windows 7 for older products - You can try downloading software and running the cam in Compatibility Mode
Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.

Right click on the webcam icon on your desktop or the webcam file from 'All Programs' - select 'Properties'
Select the 'Compatibility' tab
Select 'Compatibility Mode'
Use the dropbox to show the OS you have successfully used before
Click OK
Restart your computer

Aug 28, 2010 | Logitech QuickCam Home Webcam

1 Answer

Logitech webcam installer


FIRST UPDATE YOUR COMPUTER, THEN if you have the disk of the item inserit, if you updated your computer window files it might recognise it stright of the bat. If it doesn't then install the driver from your disk, if you do not have a disk, go to logitech website and download the drivers that look like the webcam, then trial and error, try all of them, if that does not work and your logitech is fairly new go buy the same model and swap it return the defective one for a full refund, anyways stores are insure for defective items so they don't loose the money and both of you will be happy.

Aug 27, 2009 | Logitech Webcam

1 Answer

QuickCam Zoom not working after upgrade to Vista


Just read the most wonder article on how toe fix your quickcam zoom for vista follow these steps

These is from 2007 post so you will have to google for the drivers mentioned. I did and it worked

I have a Logitech Quickcam Zoom and this is how I got it to work:
1. Install QuickCam 32-bit Version: 10.5.0 Build 1096b
It can be found here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=10234
2. When you get to the camera detection part where it asks you to plug in your camera, plug it into a new usb port (if you had it plugged in when you installed Vista) and just press skip.
3. Windows may try and find the driver for it, you can cancel that too.
4. Install the old QuickCam software (Version: 8.4.8 build 1034A)and overwrite anything it asks you to (it will fail to install completely because of the new version, but it will put the files you need into the Logitech program files directory.
The old software is here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=7649
5. Go to the windows orb (former start button), open control panel, go to system, then on the top left of the window click device manager.
6. Find the unknown usb device (hopefully you only have one... otherwise unplug anything else that doesn't work or you haven't updated the driver for yet)
7. Right click and select update driver, choose a location to find the driver, navigate your way to C:\Program Files\Logitech\QuickCamWebInstall\Drivers\WinNew\PRO2
8. Press OK or whatever, and let it install.
9. Enjoy!

Mine didn't even need to reboot and worked with the 10.5 QuickCapture software. Still need to test with Skype and Live Messenger though.

Jan 08, 2009 | Logitech Quickcam USB Zoom Webcam

Not finding what you are looking for?
Logitech Webcam Logo

Related Topics:

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Webcams Experts

gaucherre

Level 2 Expert

180 Answers

WTF Chuck.....
WTF Chuck.....

Level 3 Expert

378 Answers

Pieter Vleeshouwers

Level 3 Expert

1410 Answers

Are you a Logitech Webcam Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...