Hi from retired Englishman in SW France,
The indications are that the door lock is not working or physically broken/misaligned. Alternatively there is likely to be a problem with either the door solenoid/lock or the 'door closed' sensor probably requiring a service engineer's attention I suggest ;-0(
If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C
Testimonial: "Bang On, Great Knowledge, and had already read some of your responses to similar problems earlier so you had helped before helping so.....Great.!!"
Hi there John,
I'll give you four thumbs up because contained within your working knowdlege up there I believe you have indeed idnetified the parts involved.
It has actually been doing minor versions of the same since we bought it, occasionaly the door requiring a further gentle push wjem first closed for the operation to begin, but recently there has been a mild burning smell which had me worried,
I assumed the Laundry was getting too hot though, as we close the door now and just open a wiondow because of my increfibky swift 1 year old daughter, but I am kicking myself a littl now, becausd one way or another (Still under warranty over) I have confirmed that the problem and I should have been more woried about the burnign smell.
Upon inspection the housing for the wires that connect to casing for the sensor is completely burned at one end as is the receving connections within the sensor housing also.
Now, getting a Samsung techniciab out ASAPO and playing on the buirned smell having become a lot worse because when I saww the problem it scared me to be honest becase why on earth has that happened?
Not that I would expect to get anywhere but I;m almpost tempoted to ask for a new machine as why would that actually hapend apart from fault in design??
And, if it is commong usely that would quite easily start some sort of electrical fire if it became bad enough?? :(
Thumbs up for your effort however, and kind thanks certainly.,....
i have the same problem, same washing machine !!!!! what was your solution? do i need new one? how costy is the repair? agrrrr
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i have the same problem!!!!!! from pushing the door to burning smell and now door is apperantly open but it is not! also same washing machine !!!! what did you do?
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