Question about Lexmark Office Equipment & Supplies
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Posted on Jan 02, 2017
Tips for a great answer:
Make sure the printer is on.
Open the printer cover. The print cartridge carrier moves and stops at the
loading position, unless the All-in-One is busy.
the carrier does not automatically move to the center, turn off the
printer/unplug the printer from the power source and then slide the carrier to
Remove both cartridges from the carrier.
Close the printer cover.
Rebrick (pull out power supply, black box where the
power cord is plugged in at the back of the printer, and put it back after 30
When the printer turns on, reinsert one cartridge first.
Close the printer cover and check for any errors.
If no error appears, reinsert the other cartridge. Close the printer cover.
Replace whichever cartridge is causing the error to appear with a new
If problem continues, please contact Lexmark Technical Support Center for additional assistance.
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