You can open this yourself but i recommend sending it for repair. If you decide to do it yourself here is how: turn the unit over and on the end with only one screw (not the power setting side) take it out using a Philips screwdriver. Next you will need size 3 and 4 hex bits. Use size 4 to undo the 4 hex screws. Hold the non power end and it should slide off. You will see four rollers two on each side of the heater element. Using the size 3 hex bit undo the 4 hex screws at the exposed end and lift up and out the 2 housing bits. Careful as these are made of plastic and break easy. Remove the offending material and then put everything back together.
Simples!
Excellent solution wolf24359. Unfortunately, when we removed the screws attached to the part holding the end of the roller, we found that the top half of the plastic part has cracked in half. Probably when someone forced something out that was stuck. You don't know where you can get spares do you? Thanks.
Sorry surfeneil682 but i have searched the web extensively to replace that part for my machine with no luck what so ever. If you find one can you let me know! Ta
Acco gbc do spares
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i have the same problem just that ive got about an id cards worth of cover and paper stuck inside it any help would be greatly thanked
We have an IBICO laminator model IL-12. I fed the pouch through without the carrier and it is now stuck inside. Is there a way I can get this out? I can't figure out how to open up the machine.
Thans
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