From the day i bought it it has never worked. i've had it a couple of years now. I didn't use the hand hose right away, it was more than a month later. so i couldn't take it back to the store because time had run out for a return. Nearest service center is 50 plus miles away so i never got it in for warranty, (Ramble, ramble). Any way i tore into it and got it apart by dumb luck. I found a switch inside that turns on the water pump, it presurized the line, but i can find no way to get that to happen with all the parts in place and not jamming something in there to have the switch on all the time. What might i be missing? i can't find anything that would cause that switch to come on. even a schematic would be nice but i cant find one aanywhere. thanks for your time
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I love these and have 2 of them! The warrantees are usually good and it is your pump if both the hand held and carpet positions won't spray water. Both the soap tank and water resevoir need to have at the very least water in both for the unit to work. Yes... You can use just hot water for light cleaning in both. The pump controls both the spraying water and suction. Last, if one or the other won't spray, the unit can have residue blockage. The passages are narrow, check to see if they are clean. Last test. Turn it on, release the handle. At the base of the neck there will be an oval shaped opening. With the handle on the floor as if filling the unit with water...put either your hand or a paper plate over the hole to see if there is suction. If the pump is good, you will feel a lot of suction against your hand or the flat surface of the plate.
try taking a sharp knife and shaving a little off the edge of the plastic, or a small file if you can get to it, see if it is getting binded. If its getting stuck internally, you will have to replace the switch instead of risking takin it apart.
We had the same problem. After dissassembling the whole machine we could not find a clog or any other obvious problem. The manual suggests priming the pump by putting the solution reservoir in and out a few times. This did not help much. What did work was to raise the unit up a few feet above the trigger while depressing the holding the spray trigger. (That is, use gravity to fill the tube.) After solution was flowing freely, we turned the machine on and it seems to spray fine again.
Hope this helps
Hi, I had the same problem ... I tried hot water for 30 minutes with no sucess ... then opened the unit and could see nothing real obvious in the solution hoses ... so took the main hose off the valve from the solution tank ... then plugged in the unit over a towel (be careful) ... and selected clean ... the valve opened and a bunch of fluid flushed through - so I knew the valve was ok. I then blew through the remaining hoses and did seem to get some flow .... and reassembeled the unit ... and filled the tank with vinegar solution ... the manual spray immediately cleared with a bunch of dark flakes ... the regular brush spray worked fine.
My problem wasn't a problem with a new unit. We have had ours over a year and it has been flawless up until a few days ago. Ours stopped pumping cleaner for both the manual hose and the automatic section. Other solutions of priming the pump described make sense, but that was not my problem. When I would press the manual hose button a very short squirt of liquid would occur and then nothing. When I looked at the receptacle for the cleaner tank on the Spot bot side, there was a gray fuzz in there. I tried cleaning that with an old toothbrush and it came right out. It was a filter of some sort. It was gray on one side, black on the other and about the size of a dime. I guess over time the filter has gotten clogged and didn't allow a full flow of liquid. I removed the filter and put the tank back in. The unit works perfectly. I am going to try to clean the filter, put it back in and see if the unit will work. If not, the filter is history.