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I took nero 7 off and now i am trying to download it back on my computer i have the discit keeps coming up internal error custom action DLL Crash nero ag-Register com ex crash threat id 5776 5260 current threat id 5212 5356 please help thank you

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Hello,

You need to clean up after and uninstall of almost all Nero suites.

{thanks to support at Nero for this}
Nero 7 CleanToolUninstalling Nero7 did not work correctly? Use Nero 7 CleanTool to delete all Nero 7 entries from your system.
More Details and Download Step 1:For a later reinstallation of Nero 7 it is necessary that you find and note your serial number before uninstalling Nero.
You will find your serial number as follows:

  1. Launch Nero StartSmart.
  2. To do so, double-click the icon "Nero StartSmart" on your desktop.If you do not have a shortcut to Nero StartSmart on your desktop, openNero StartSmart as follows: Click "Start" in the Windows start menu.Subsequently click the entries "All Programs"-"Nero 7”-"Nero ToolKit" -“Nero ControlCenter”.
  3. Nero Control Center will open. Click the "Licence" icon on the left side to see your serial number
  4. Your serial number is displayed in the window on the right.
  5. Please write down your serial number.
Alternatively, you can also find your serial number in the Windows registry.
Please proceed as follows:
  1. Click "Start" in the Windows start menu.
  2. Click the "Run" command.
  3. The window "Run" will open. Enter "regedit" in the "Open" text field and click the "OK" button.
  4. The registry window will open. You will find your serial number on the left side in the navigation tree.
    Simply go into the path: HKEY_LOCAL_MACHINESoftwareaheadInstallationFamiliesNero 7Info
  5. Your serial number is displayed next to the "Serial7" entry. It is structured as follows:
    Retail version: 1Cxx-xxxx-xxxx-...
    Nero Essentials: 4Cxx-xxxx-xxxx-...
  6. Please write down your serial number.
Step 2:Now start uninstalling all Nero 7 applications from your computer using the Nero 7 CleanTool.
Please proceed as follows:
  1. Download the Nero 7 CleanTool, save this file to your desktop.
  2. Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.
  3. Double-click on the unzipped EXE-file to start the CleanTool. Thewindow “Nero General Clean Tool” will open. The installed Nero versionwill be displayed.
  4. Activate the checkboxes in the displayed Nero version.
  5. Then click the “Clean” button. A status window will open. The execution of the tool may take several minutes.
  6. Please wait until the progress bar has moved completely to the right.
  7. In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed.
  8. Reboot your computer. The Nero 7 CleanTool has removed all Nero entries from your
Now click here to download the clean up tool.

Don't forget to reboot and before installing again run your system defrag under driver/properties/tools/defrag

Any questions and feedback, use the comment box below.

For example, have you upgraded to XPSP3 or VistaSP1? Press at the same time Windows Logo Key + Pause at the same time. The information is in the top right area.

Regards,
Worldvet

Posted on Aug 21, 2008

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Delet the folder the installer is creating in application data, doing a complete reg hack, disabled antivirus

thanks
hope this works

Posted on Aug 21, 2008

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Make sure the Nero folder is deleted from your comptuer and try it again.

Do you have a serial number for this?

Posted on Aug 21, 2008

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Posted on Jan 02, 2017

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