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I took nero 7 off and now i am trying to download it back on my computer i have the discit keeps coming up internal error custom action DLL Crash nero ag-Register com ex crash threat id 5776 5260 current threat id 5212 5356 please help thank you

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Hello,

You need to clean up after and uninstall of almost all Nero suites.

{thanks to support at Nero for this}
Nero 7 CleanToolUninstalling Nero7 did not work correctly? Use Nero 7 CleanTool to delete all Nero 7 entries from your system.
More Details and Download Step 1:For a later reinstallation of Nero 7 it is necessary that you find and note your serial number before uninstalling Nero.
You will find your serial number as follows:

  1. Launch Nero StartSmart.
  2. To do so, double-click the icon "Nero StartSmart" on your desktop.If you do not have a shortcut to Nero StartSmart on your desktop, openNero StartSmart as follows: Click "Start" in the Windows start menu.Subsequently click the entries "All Programs"-"Nero 7”-"Nero ToolKit" -“Nero ControlCenter”.
  3. Nero Control Center will open. Click the "Licence" icon on the left side to see your serial number
  4. Your serial number is displayed in the window on the right.
  5. Please write down your serial number.
Alternatively, you can also find your serial number in the Windows registry.
Please proceed as follows:
  1. Click "Start" in the Windows start menu.
  2. Click the "Run" command.
  3. The window "Run" will open. Enter "regedit" in the "Open" text field and click the "OK" button.
  4. The registry window will open. You will find your serial number on the left side in the navigation tree.
    Simply go into the path: HKEY_LOCAL_MACHINESoftwareaheadInstallationFamiliesNero 7Info
  5. Your serial number is displayed next to the "Serial7" entry. It is structured as follows:
    Retail version: 1Cxx-xxxx-xxxx-...
    Nero Essentials: 4Cxx-xxxx-xxxx-...
  6. Please write down your serial number.
Step 2:Now start uninstalling all Nero 7 applications from your computer using the Nero 7 CleanTool.
Please proceed as follows:
  1. Download the Nero 7 CleanTool, save this file to your desktop.
  2. Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.
  3. Double-click on the unzipped EXE-file to start the CleanTool. Thewindow “Nero General Clean Tool” will open. The installed Nero versionwill be displayed.
  4. Activate the checkboxes in the displayed Nero version.
  5. Then click the “Clean” button. A status window will open. The execution of the tool may take several minutes.
  6. Please wait until the progress bar has moved completely to the right.
  7. In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed.
  8. Reboot your computer. The Nero 7 CleanTool has removed all Nero entries from your
Now click here to download the clean up tool.

Don't forget to reboot and before installing again run your system defrag under driver/properties/tools/defrag

Any questions and feedback, use the comment box below.

For example, have you upgraded to XPSP3 or VistaSP1? Press at the same time Windows Logo Key + Pause at the same time. The information is in the top right area.

Regards,
Worldvet

Posted on Aug 21, 2008

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Delet the folder the installer is creating in application data, doing a complete reg hack, disabled antivirus

thanks
hope this works

Posted on Aug 21, 2008

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Make sure the Nero folder is deleted from your comptuer and try it again.

Do you have a serial number for this?

Posted on Aug 21, 2008

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After updating the driver, try your PC in "normal mode" again to test to see if the problem has been fixed. If you find it hasn't fixed the issue, you should then go back into safe mode an manually replace the ATI2Dvag.dll error on your PC with a fresh copy of the file from the Internet. On top of that, you should also clear out the "registry database" of your PC with a registry cleaner. The registry database is a central storage facility for Windows, which basically keeps all the settings and options that Windows needs to use to run inside. This part of your system is very important and used to load up many different DLL files. To ensure no registry errors are causing problems on your system, you should download a registry cleaner program from the Internet, install it and then let it fix the errors your PC has.
You can fix ATI2Dvag.dll errors on your PC by using the tutorial and tools on our website. You can Click Here to fix ATI2Dvag.dll errors on your PC.
OR
Do not download ati2dvag.dll from a "DLL download" website. There are many reasons why downloading a DLL file is a bad idea. If you need a copy of ati2dvag.dll, it's best to obtain it from its original, legitimate source.
Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the ati2dvag.dll error.
Restore ati2dvag.dll from the Recycle Bin. The easiest possible cause of a "missing" ati2dvag.dll file is that you've mistakenly deleted it.
If you suspect that you've accidentally deleted ati2dvag.dll but you've already emptied the Recycle Bin, you may be able to recover ati2dvag.dll with a free file recovery program.
Important: Recovering a deleted copy of ati2dvag.dll with a file recovery program is a smart idea only if you're confident you've deleted the file yourself and that it was working properly before you did that.
Run a virus/malware scan of your entire system. Some ati2dvag.dll errors could be related to a virus or other malware infection on your computer that has damaged the DLL file. It's even possible that the ati2dvag.dll error you're seeing is related to a hostile program that's masquerading as the file.
Use System Restore to undo recent system changes. If you suspect that the ati2dvag.dll error was caused by a change made to an important file or configuration, a System Restore could solve the problem.
Reinstall the program that uses the ati2dvag.dll file. If the ati2dvag.dll DLL error occurs when you use a particular program, reinstalling the program should replace the file.
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Roll back a driver to a previously installed version if ati2dvag.dll errors began after updating a particular hardware device's driver.
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Good luck
If this helps you resolve your problem, please
consider giving me a good rating and a quick
"thanks" or "good job".It will help me as well.
Thank you.

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1 Answer

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Contact me further if you still have the problem. If the solution works for you please be kind enough to rate the answer as well :-)

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1 Answer

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1.
Start uninstalling all old Nero 7 applications and files from your computer using the Nero 7 CleanTool

Download the Nero 7 CleanTool using the following link:
Click here.
Save this file to your desktop.
Unzip the ZIP-file with WinZip or WinRAR and save the content to your hard drive.
Double-click on the unzipped EXE-file to start the CleanTool.
The window “Nero General Clean Tool” will open. The installed Nero version will be displayed.
Activate the checkboxes in the displayed Nero version.
Then click the “Clean” button.
A status window will open.
The execution of the tool may take several minutes.
Please wait until the progress bar has moved completely to the right.
In the window “Nero General Clean Tool” click the “Exit” button as soon as the erasing procedure is completed.
Reboot your computer.
The Nero 7 CleanTool has removed all Nero entries from your computer.

2.
To install the latest Nero 7 version, please proceed as follows:
(Note: do not install a previous Nero 7 version from an installation CD now, but download and install the latest version of Nero 7 from our website. All Nero 7 download versions have the full range of functions as an original Nero 7 installation CD. There is no need to install a previous version of Nero first.)

Download and install the latest Nero 7 version from website using the following link:
Click here.
Save this file to your desktop.
Double-click the downloaded Nero 7 installation file to start the installation.
Enter your Nero 7 serial number during the installation to make your Nero into a permanent version. (The download without a serial number is a trial version only).
You now have a newly installed version of Nero 7 on your computer.

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2 Answers

Mr Seeley


Try to download the new windows updates first the after they have installed restart and try installing nero again

Thanks J

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