Question about Sentry Fireproof Safe

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SENTRY S3877 SAFE

WE HAD TO REPLACE THE BATTERIES AND WHEN WE DID WE ARE UNABLE TO OPEN THE SAFE. IT IS A GOOD THING THAT WE REPLACED THE BATTERIES WITH IT OPEN. I KEY IN MY CODE AND THE HANDLE MOVED DOWN AND THE BOLTS WENT IN TO THE DOOR BUT THE HANDLE IS STUCK. I CAN NOT OPEN IT OR LOCK IT. I HAVE MISPLACED MY BOOK BECAUSE I BOUGHT THIS ABOUT 6 YEARS AGO AND NEVER HAD TO REPLACE BATTERIES UNTIL NOW. PLEASE HELP

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  • ETTTS Aug 21, 2008

    THANK YOU VERY MUCH FOR ALL YOUR HELP I HAVE GOT THE PROBLEM SOLVED AND I HAVE ALSO PRINTED THE MANUAL IN CASE I EVER NEED IT AGAIN. THANKS A MILLION ETTTS

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Go to this site:

http://www.sentrysafe.com/products/productDetail.aspx?s=53

click on dowlnload the manual. If you do do not have adobe acrobat reader, you can go here to download it for free
www.adobe.com/acrobat
On page 4 of the manual you will find a section dealing with restoring your pin number which is what you need to do. When you change your batteries your pin number is lost.

Good Luck and Thank you for using Fix YA!

Posted on Aug 21, 2008

  • Gayle Ashbach
    Gayle Ashbach Aug 21, 2008

    You are very welcome. Thank you for using Fix YA!

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