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Unable to get started with my new laptop - Gateway Computers & Internet

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Please explain from when you open your laptop what you are not able to do?

Posted on Aug 21, 2008

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Posted on Jan 02, 2017

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Hello,

I understand the urgency and also the importance of data stored in the laptop.

As the laptop is unable to start in normal mode let us try in safe mode.

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1. Turn the laptop off completely.
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Thank you.

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