Question about Philips 42PF9630A 42 in. Plasma Television

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Phillips 42pf9630a 42 in

Bought the tv a year and a half ago. started having problems after 6 months. first, the sound would go completely out and i would have to change the channels and the sound would come back. next, the bottom half of the picture would become blank and only the top half would appear. had to keep changing channels and sometimes turn the tv on and off and it would fix the problem. then there was a clicking noise coming from the back of the tv and sometimes i would hear the clicking noise even when the tv was off.  Finally one day the tv did not turn on at all and now all i see is 7 red flashing lights that come on periodically.

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  • ats0403 Aug 22, 2008

    The tv has green batches in the back round. could this be a color problem?

  • zhulu2 Aug 29, 2008

    I have the same problem. Sometimes the sound just went off and I have to turn off and then turn on the TV to get the sound back. Also recently, periodically the bottom half of the screen goes black, turn off and turn on the TV does not help. The black half is on and off. If you wait for couple minutes, it will be back normal, then it goes on black again.

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A code 7 is related to a hardware problem that reqiures service.
If you want to get a referal to a Philips authorized service center call 888-744-5477 and they can prive contact info for a servicer in your area.

Posted on Aug 21, 2008

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