Question about Kenmore 63662 / 63664 / 63669 Microwave Oven

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Troubleshooting my Kenmore 721.66227

My new Kenmore microwave is only three weeks old. Everything is working fine but it will not cook now.

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  • 8,820 Answers

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

Otherwise, when you hit Start to cook, do the inside light and turntable come on?

Any unusual noises?

Is it louder or quieter than usual?

Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting Sears to get it fixed free.

Posted on Aug 21, 2008

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