Question about Whirlpool Duet GHW9150P Front Load Washer

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Moving my washer & dryer

I have been told by the Lowe's delivery person as well as a Whirlpool rep over the phone that the front-loader duets cannot be moved from one house to another without damaging the drums. Apparently there is a special technique to moving them. Whirlpool has said they are the only company that does something to the units so that the pins that stabilized the drums during initial shipping can never be re-inserted again. I cannot find a moving company who will even consider moving them because of fear of damage, and no one who knows how to move them properly. I need to move next week, and don't know what to do about this dilemma. I phoned Lowe's, and because I have a Lowe's extended warranty, I begged them to have their appliance delivery people move them for me, but they refused. Please, please help!!

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  • jaydee6622 Aug 21, 2008

    Yes, somewhat helpful. However, I am a quite small 68-year-old widow, and unfortunately do not understand most of what you wrote. I just hope I can find some moving company who will understand your instructions. I do have "some" pins, but have no idea where they belong, nor how to remove the "top." Top of what?

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Find the original shipping stuff the long plastic dowels can be reinserted and if i remember right there is a bolt or pin that goes back through them to hold them in place.. if all else fails you may try removing top and shoving thick quilts down sides and back between drum and cabinet ..remove bottom and put something under tub to prevent a lot of motion up and down on the shocks and springs ..hope this helps i'm in repair not delivery so i seldom see the shipping materials if its not a long move just careful handling may be enough

Posted on Aug 21, 2008

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These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

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If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

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These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

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