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"Could not open INSTALL.LOG file"

I would like to uninstall my old version of Yahoo Messenger on the control panel, I click the program then click again the uninstall, I click the YM icon and uninstall but it appears the Wise Uninstall and say "Could not open INSTALL.LOG file.". Could please help me.... how can I uninstall my old yahoo messenger and install the latest version. Thanks, Jonathan

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  • Anonymous Mar 29, 2014

    all icons are a cloud and when I click them it goes to real cloud player. I uninstalled real cloud player and it's still doing the same thing. I clicked on system restore, and it goes to real cloud player also.

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U can simply install old version again and uninstall it or u can try directly to install new version it will work dude.

Ahmad rabbani

Posted on Aug 21, 2008

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I can't access my yahoo messenger account and i already tried to uninstall it and installed the latest yahoo messenger but to no luck. i entered my right id and password and i open my mail and its...


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In yahoo the chat window text is invisible to me why please solve the problem


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  • Jan 09, 2011 | Operating Systems

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    I want to down load multi yahoo messanger in my pc


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  • Oct 14, 2010 | Operating Systems

    1 Answer

    When I try to uninstall "Yahoo Messenger" there is message that says that I need to Open/Find Install.Log file. But the file is not in Windows XP. Should I try DOS?


    First of all, DOS is an operating system on its own. It is not in Windows XP. Secondly, try running a search for the Install.log file. Without looking at the problem, I would say that it is just telling you that there is a log of the uninstall process. If it isn't letting you uninstall, run the search for the log file and go from there. Another approach would be to simply delete the Yahoo Messenger folder in the Program Files folder on the hard drive.

    Jul 19, 2010 | Microsoft Windows XP Professional for PC

    2 Answers

    I want to remove a old Messenger and reinstall a new one. When I click on remove or fix it displays a message that says could not open INSTALL.LOG file?


    If you are in windows OS then press CTRL + ALT + DEL and click on process and then locate all yahoo process and then right click and click END PROCESS and also go to THIS LINK and click on download and then install it.
    IF THIS IS ABOUT WINDOWS MESSENGER THEN
    • Problem: Windows Live Messenger Won't Start / Load / Launch / Open

      Solution:

      I have this problem for a few weeks. Tried everything suggested by everyone who managed to fix their problems. None worked. I tried uninstall and reinstall but to no avail. Somehow if you upgrade it to the latest version, the problem solved.

      I was desperate so I decided to go with an older version. Somehow my problem was solved. I can't guarantee it would work for you though.

      1. Uninstall everything related to WLM from Control Panel
      2. Download an old version from one of these sites (if you are the super-paranoid type and concern virus, try downloading it from Microsoft if it is still available):

      MSN Messenger 8.5.1235 (19.4 MB) from http://www.oldversion.com/program.php?n=msnm

      Other sites where you can find old versions of software
      http://www.filehippo.com/download_msn_messenger/
      http://www.oldapps.com/msn_messenger.htm

      3. Install the old version, but it won't work as Microsoft would insist you upgrade to the latest version.

      4. Go with it. When the installation is done, WLM is back to normal.

      5. I must add that my original problematic WLM was the traditional Chinese version, and when I upgraded/reinstalled I chose the standard English version. My windows is an XP SP2 Traditonal Chinese version.

      So good luck to you all and hope that your end of frustration is in sight!
    • or use this solution 1. Kill all "msnmsgr.exe" process.
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    Hi,

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    Thanks for contacting Fixya.

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    Oct 09, 2008 | Microsoft Windows Vista Ultimate Edition

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