Question about Microsoft Computers & Internet

1 Answer

"Could not open INSTALL.LOG file"

I would like to uninstall my old version of Yahoo Messenger on the control panel, I click the program then click again the uninstall, I click the YM icon and uninstall but it appears the Wise Uninstall and say "Could not open INSTALL.LOG file.". Could please help me.... how can I uninstall my old yahoo messenger and install the latest version. Thanks, Jonathan

Posted by on

  • Anonymous Mar 29, 2014

    all icons are a cloud and when I click them it goes to real cloud player. I uninstalled real cloud player and it's still doing the same thing. I clicked on system restore, and it goes to real cloud player also.



1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

U can simply install old version again and uninstall it or u can try directly to install new version it will work dude.

Ahmad rabbani

Posted on Aug 21, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I want my old yahoo messenger back because when i downloaded your new yahoo messenger, my laptop suddenly has no audio, no sound, it happened to me thrice

  • Click the Start button, then click Control Panel.
  • Double-click "Add or Remove Programs" in Windows XP, or "Programs and Features" in Windows Vista and 7. If you do not see the appropriate option for your version of Windows, click "Classic View" in Windows XP and Vista or "View by: Small icons" in Windows 7.
  • Find Yahoo! Messenger on the list. Click on it, then click the "Remove" button if you are running Windows XP. If you are running Windows Vista or 7, right-click on Yahoo! Messenger and click "Uninstall."
  • Restart your computer and log back into Windows.
  • Visit the link for Yahoo! Messenger. Click on the appropriate link to download the version that you would like. Version 7.0 is used for the directions in this article.
  • Double-click the downloaded file to begin installation. Read through the license agreement, click "I Agree" if you agree to the terms and click "Next."
  • Click "Browse" to select the destination folder for Yahoo! Messenger, or click "Next" to install it in the default location.
  • Double-click the Yahoo! Messenger icon on the desktop to launch the program.
  • Oct 11, 2011 | Yahoo Mail

    1 Answer

    Cannnot open yahoo messenger

    For that's problem uninstall first your yahoo messenger. click start > click Control panel > click Add and remove programs and choose yahoo messenger programs then uninstall. if finish uninstall restart your PC. and install again to download yahoo mesenger latest version click the following link . if finish downloading double click msgr11us.exe, follow software step by step installation instructions. if finish try to sign in.
    Let me known if not yet open your yahoo messenger. Regards

    Jul 23, 2011 | Yahoo Messenger

    1 Answer

    YahooMessenger.exe-Aplication Error The application failed to initialize properly [0xc0150002].Click on OK to terminate the application

    Try to remove yahoo messenger and re-install it again.
    If you can't uninstall it try this:
    1) Log out of Yahoo Messenger and close yahoo messenger completely [ it should not be running under task manager as a process ]. 2) Open Start Menu >> Control Panel. 3) Double-click on Add or Remove Programs. 4) Locate Yahoo Messenger in Add or Remove Programs. 5) Click Change/Remove button. 6) Restart your computer, if it doesn't restart it automatically. 7) Open Yahoo folder in Program Files (C:\Program Files\Yahoo) and delete it. 8) Open registry through Start Menu >> Run and type regedit now navigate to the HKEY_CURRENT_USER\ Software\ registry entry, delete Yahoo, and exit the Registry.
    If the above method does not work for you, try the following methods to solve the problem.
    1. Open Program Files >> Yahoo Messenger and find the file UNWISE.exe file. Double click this to run it. This will un install yahoo messenger.

    Jun 27, 2011 | Yahoo Messenger

    1 Answer

    Hi, i am having a problem trying to remoove yohoo messenger from add and remove programs, i get a message.,.could not open install.log file. my computer is now starting to low down.. confussed, ...

    1) select Start->Run
    2) click Browse button
    3) find unwise.exe in Yahoo! install folder (usually C:\Program Files\Yahoo!\Messenger\unwise.exe), click OK in 'Browse' window
    4) after that you should see in Run window the following:

    "C:\Program Files\Yahoo!\Messenger\unwise.exe"

    5) edit this line, so it looks like:

    "C:\Program Files\Yahoo!\Messenger\unwise.exe" install.log

    (after "the path" put the space and type install.log)

    6) click OK in Run window

    That should uninstall yahoo messenger.

    Mar 11, 2011 | Computers & Internet

    1 Answer

    I cannot open yahoo messenger application from my desktop?

    Uninstall your yahoo messenger, click start menu, click settings and control panel. Double click add/remove programs and uninstall yahoo messenger. After uninstalling download yahoo messenger from this link. Click download latest version to download the yahoo messenger and install after downloading. Then try to open your yahoo messenger to test if its working! Have a nice day!

    Jan 10, 2011 | Yahoo Messenger

    1 Answer

    I have a proplem with my yahoo i cannot log in my yahoo messanger can u please help me out .

    Hello there.
    You may using an old version of YM. Please uninstall the program from ADD REmove Programs in control panel . Then install the new one by downloading the file from

    Jun 19, 2010 | Yahoo Messenger

    1 Answer

    I have installed yahoo messenger 10, had the older version. I uninstalled older version b4 installing newer one. I can log on to messenger fine but only for about 10sec tops b4 another window opens up in...

    Yes, it seems there must be some conflicting software issues between the old and new versions.

    I have had a similar problem with a clients computer in the past. I was able to get everything running by:

    hitting start menu, control panel, click programs/ features and find messenger in the list.

    Completely uninstall anything found both old and new.

    turn off your computer....

    Restart it and then install the new messenger 10 again.

    this should solve your problem.

    if this does not help finally make sure your operating system can handle the requirements of messenger 10.

    If it does not you need to run an older version.

    This should help you.

    please rate my service it helps me too. Thnaks!

    Mar 26, 2010 | Yahoo Messenger

    2 Answers

    I try to download..two windows pop up telling me to run program, I click it looks like its downloading but nothing happens ,It all started when I uninstalled my messenger because for some reason the...

    Have you looked in your Downloads folder on your computer? The install files may be there ready to be installed. First thing I would do is go into your Control Panel (START >> Control Panel >> Add/Remove Program) and make sure that the old yahoo messenger is completely uninstalled.
    Also, just for good measure, are you in a different country or your time zone/date settings set for a different country? That would make yahoo give you a foreign language program automatically.
    Here is the direct link I just used to download Yahoo Messenger:
    Good luck!

    Feb 11, 2010 | Yahoo Messenger

    5 Answers

    Problem of yahoo messenger


    Do yourself a favor and get rid of messenger 9, Yahoo still does not have it working correctly!! Do the following >>

    You need to uninstall messenger Completely so you can get rid of the corrupted file that is causing your problem and get a clean install.

    When you uninstall not all of the yahoo messenger files are deleted from your Program Files, so if the problem you are having is caused by a corrupted file then the problem will still be there when you install it again.

    So what you need to do is uninstall messenger then go to your Program files and delete the yahoo folder. This will get rid of all remaining files especially the corrupted ones.

    To uninstall you need to click on the Start button(the one on your task bar) then go to Control Panel then to Add/Remove Programs, find yahoo messenger in the list and click on it then on uninstall.<< this is for XP

    To uninstall in Vista click on start then Control Panel then on Uninstall a Program in the new window find yahoo messenger click it to uninstall it.

    To find and delete the Yahoo folder click on the START button in your task bar then on My Computer then C: drive then Program Files then right click on the Yahoo folder and Delete it. It's a good idea to reboot your PC now to make sure it's all gone out of your system.

    Go here instead of trying to get it from the Yahoo messenger site >>

    I do recommend you get the version as it is the most stable a bug free version of messenger !!

    When you download it just save it to your desktop and then run the installer from there.

    If you have XP just double click on it to start the install.

    To install messenger on Vista you need to download messenger to your desktop. Then Right click on the installer and then click on "Run as Administrator" to get it to install correctly.

    No, doing this will not make you lose your contacts and Yes if you do do this with out saving your archived files folder you will lose older messages.

    If you'd like to save your archives, follow the instructions below to save them:

    1. Click the "Start" menu and select "Run." If you do not see the Run command, then select Start > All Programs > Accessories > Run.
    2. Type in "%ProgramFiles%\Yahoo!\Messenger\" and press Enter.
    3. Right-click the "Profiles" folder and select "Copy."
    4. Click the "Start" menu and select "Run" again.
    5. Type in "%UserProfile%\Desktop\" and press Enter.
    6. Click the "Edit" menu and select "Paste."

    Once you've downloaded the new version of Yahoo! Messenger, you can paste the "Profiles" folder back to:

    C:\Program Files\Yahoo!\Messenger\

    Hope my info solves your problem
    Thanx for using fixya.

    Oct 03, 2008 | Yahoo Messenger

    11 Answers

    Yahoo messenger

    I cant uninstall yahoo because it says cant find install.log file I think I deleted it by mistake so what do I do?

    May 11, 2008 | Computers & Internet

    Not finding what you are looking for?
    Computers & Internet Logo

    Related Topics:

    125 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Microsoft Computers & Internet Experts

    micky dee

    Level 3 Expert

    3007 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18424 Answers

    Alun Cox

    Level 3 Expert

    2678 Answers

    Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides