Question about Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive

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Acomdata 750 GB Hard Drive Problem

I can't install the External Hard Drive on my computer. I am working with Winsdows Vista. Can you please help me?

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I am usually pretty good at getting the data back in most cases except the most extreme(fire,bullet holes, ect..).Just installing the drive should be no trouble at all! Send
me an email describing your problem in detail and include you phone number. I will call you for free and discuss all
the options for data retrieval or drive installation. Make sure you rate this a fixya for me and I will even walk you through all the procedures on the phone as you do them! I do this for a hobby just to help people. Send me your info to
geokohler@gmail.com I will get back to you as soon as I can. Include the time differential between your location and
mine so I call at a reasonable hour! I'm in PA USA eastern time zone! Hope to hear from you soon!
George

Posted on Aug 31, 2008

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Posted on Jan 02, 2017

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I have a Acomdata 500 Gb external hard drive. Model #: BIO500UE Ser#: B1001756. After typing in my password, I get the following msg. The secure device might be abruply removed or unplugged. Please...


Unplug, restart, plugin.

If that does not work restart your system with a life linux cd (does not install) and connect drive.
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OK, 2 things to check. First and foremost, when you plug it into the PC does it make that nifty noise to let you know it sees a new piece of hardware?

Second, if it does, you probably need to initialize the disk. Hit the windows button, right click on computer, and select manage. Under the storage category highlight Disk management. If you see the drive there, you can right click and select initialize, or format. From there the system should see the drive.

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if your sure the device works, reassign some drive letters in computer administration to see if the drive is trying to use a drive letter being used by another drive.

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I had a similar issue with windows 2008 and windows 7. the drive lost all its info and had to be reinitialized under both of those O.S.'s..
You can try that as long as it doesn't have any data you need.. Once you do that the drive will work and you can start using it. The file system under vista and above is slightly different than xp.

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Hi,

Appreciate the direct "Ask Me".

T your concern:
  • initially, pls verify that it is indeed an external storage problem rather than a laptop USB issue by trying other USB devices and determine if they are recognized and working;
  • disassemble the enclosure of the Acomdata external hard drive and remove the actual hard drive;
  • you would need the use of a 2nd PC, a desktop that could accommodate the HD from the Acomdata (IDE or SATA);
  • install the HD from the Acomdata as a Secondary Master or Slave internally to the 2nd PC;
  • boot the 2nd PC and determine if the HD from the Acomdata will be recognized as a local drive;
  • chances are that the partition of the HD from the Acomdata was messed up. This would explain the blinking blue light;
  • download and install a file recovery program. An example is GetDataBack (unfortunately not a freeware but DEMO is available) and do a recovery. It would take some time based on the size of the HD from the Acomdata;
  • temporarily save the recovered data in the 2nd PC. You can burn this likewise into a DVD backup should the 2nd PC be capable of that;
  • after recovery, re-partition and format the HD from the Acomdata while still attached to the 2nd PC;
  • should the re-partition and format be successful, you can transfer back the temporarily saved recovered files;
  • a nice, simple, fast and safe partitioning/formatting software is Partition Magic (unfortunately not a freeware but FREE TRIAL is available).
  • should the re-partition and format be not successful, you can replace only the HD and/or claim warranty.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

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1 Answer

Installing old drive into new drive


If the problem is in the controller inside the case which in 99 percent of the times it is, This will certainly fix your problem. The MTBF(mean time between failure) of harddrives is 100,000 hours of operation. Also, any external case can be used that matches your hard drives specs...size, IDE, SATA ect...

Hope this helps you,
George

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Thank you.

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Did you every get this resolved? I have same probelm.

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