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Hardware error code 0502 - Lexmark Printers & Copiers

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HI try this its from the lexmark web site.


Hardware Error 0502 on LCD Display ID:ENUS16536

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:
1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.*
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.



How to Perform the Hardware Test on the Lexmark X5150 ID:ENUS3744

Using the operator panel on the printer:
1. Press the Option button 10 times until Cartridges appears on the LED display.
2. Press the + button 4 times until Self test appears on the LED Display.
3. Press Select. The printer should print a sheet of paper with one black bar and one grey bar.
4. If the printer fails to print, remove both cartridges and try the test again. (It will feed the paper through and print a blank page.)
5. If the test works with no cartridges in the printer, run it again with one cartridge at a time installed.

Posted on Aug 21, 2008

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Error message: HARDWARE PROBLEM ERROR CODE 0502 Only prints top part of page and then gives error code raabe@shaw.ca


Refer to this article from the Lexmark website on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. If error continues even after following the steps, contact Lexmark technical support for additional assistance. Thanks.

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http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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Hardware error code 0502 how to solve this



Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
send you the link where you can figured out
http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Thank you for using FixYa!

Do have a nice day and please remember to rate this solution.

Best regards,

sourav

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Printing error says: Hardware error 0502 (?)


he real answer is given by a person called ‘clem’: 98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart’s desire again.

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http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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