Question about Creative Labs ZEN SLEEK MP3 Player

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Help my music on my mp3 was just fine then all the songs showed up unknown and in a different language. the music still played and the language was still english. how do i erase all of my songs and stat over,when the reset button does not work?

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Did you try resetting the language assigned in the "System" function on the top menu? If you absolutely have to start over, and I doubt you do, then do a rest while holding down the play and power buttons at the same time. That will bring up the recovery mode. Start with reboot, then try clean-up, If those don't work, then you can reformat which will clear the library, then if you HAVE to, firmware which will empty all the software off your unit, requiring you to remove WIndows Media Player 11 form your computer, restart it and reload the firmware fromt he creative site. That's a pain and probably not necessary so start small and try to switch it back to English. It's probably just the language setting in the system menu.

Posted on Sep 16, 2008

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