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Kensington Ci75 won't work

I just had a bunch of UPS programs installed on my computer and we were having trouble with one of the drivers for the usb thermal printers so there tech was messing with my drivers and now my wireless mouse won't work. I know it's not the battieries because I have hooked up the wire and tried also. I tried reinstalling and uninstalling it but have had no luck. Any help would be great. I hate that touch pad.

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  • bargaineagle Aug 20, 2008

    I just had a bunch of UPS programs installed on my computer and we were having trouble with one of the drivers for the usb thermal printers so there tech was messing with my drivers and now my wireless mouse won't work. I know it's not the battieries because I have hooked up the wire and tried also. I tried reinstalling and uninstalling it but have had no luck. Any help would be great. I hate that touch pad.

  • Shenks Sep 01, 2008

    I can't get my Kensington #72258 to respond. I installed new batteries.





  • Shenks Sep 01, 2008

    Kensington #72258 won't work. I installed new batteries.

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Where can ifind mac version of kensington pocket mouse?

Posted on Aug 25, 2008

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Posted on Jan 02, 2017

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Supported Operating Systems :

>> Kensington VideoCAMs are only supported under Windows 98 and Me. They are not supported under Windows 95, NT, 2000, or XP.

>> Due to a changing market, Kensington has made a very difficult business decision. As of 2001, Kensington exited the Imaging business in order to focus on other products.

>> As a result of this, Kensington no longer develops drivers for the #67014 Kensington VideoCAM, #67015 Kensington VideoCAM VGA, or the #67016 Kensington VideoCAM Super VGA. Thus, VideoCAM drivers for Windows XP or 2000 operating systems have never been developed, nor will be supported by Kensington.

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If you are using an Eltron printer, and you have not installed the printer driver, follow the instructions below. You must install the driver provided below. The driver provided with your printer will not work with UPS Internet Shipping.

Installing the Eltron Thermal Printer

Make sure you have set up your thermal printer equipment, cables, and thermal labels as described in your UPS Thermal Printer documentation.

The following instructions will help you download and install the UPS Thermal Printer driver program (UPS_319_117.EXE) to your selected directory.

  1. Select the Download the UPS Thermal Printer Driver link below.
  2. When prompted by the File Download - Security Warning dialogue box to choose Run, Save, or Cancel, choose Run. When prompted by the Unknown Publisher Security Warning, "Are you sure you want to run this software?", choose Run.
  3. Select Unzip to extract the files. Once files are extracted, select OK and then select Close to close the window.
  4. Navigate to C:UPSDrivers and double-click the file setup.exe to start the Installation Utility.
  5. Select the language to install.
  6. When prompted, select the Printer Interface you will be using, then click Next.
  7. USB Connection or Other Connection and click Next. You will be prompted to choose your printer model from a list. Click Next after choosing your printer model and the driver will install.
http://www.ups.com/content/us/en/resources/ship/create/labels/technical.html

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Assuming it does not function in other computers, it could be a faulty memory chip or driver. If it does work in other computers, try re-installing the USB driver in the one it does not work in.

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remove the usb reciever and download the mouseworks the software

http://ftp.kensington.com/PC/Input/MouseWorks_PC_622.exe

  1. If you have any third-party mouse software already installed on your computer, please uninstall it.

  2. Download the software and save it to your computer's desktop.

  3. Double-click on the file you downloaded to begin the installation process.
For Windows Windows 2000 and Windows XP:
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I was having the same problem on Windows 7 and thought it might be a software issue. But then I found an online manual for the Kensington 72214 and got the solution.
You need to make sure to establish a wireless connection between the mouse and the USB receiver by first pressing the connect button on the end of the USB stick and then pressing the connect button on the bottom of the mouse. It is not simultaneous - do step one then two. This also has to be done any time your replace the batteries.
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