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Master
4,810 Answers
- Posted on Jun 17, 2011
Re: Forgot my password want to restore like factory new i...
Hi.
- Remove all CDs or DVDs from the optical drives.
- Turn off the computer, using the normal Windows shut down process.
- After the computer is turned off, disconnect all USB
devices except the keyboard and mouse. This includes USB devices such as
a printer, scanner, removable storage, or camera.
- Turn on the computer. After the Gateway BIOS logo appears, repeatedly press the F8 key. The Advanced Boot Options menu opens.
- On the Advanced Boot Options screen, use the arrow keys to select Repair your Computer, and then press the ENTER key.
- In the System Recovery Options dialog box, select the appropriate keyboard layout, and then click Next.
- In the System Recovery Options dialog box, click the down arrow to select a user account that has Administrator rights, then click OK.
Note: The Administrator account is disabled by default.
- In the System Recovery Options window, select Recovery Manager.
- In the Gateway Recovery Center window, click Next.
- In the Gateway system recovery window, select Full factory recovery.
- In the All data will be lost window, select Yes, and then click Next.
- The Windows partition is formatted and Windows is installed.
- In the Recovery is complete window, click Finish.
- In the System Recovery Options window, select Restart.
When the computer restarts you will need to set up the laptop again.
Good luck.
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