Question about GN Netcom GN 9120 Professional Headset

1 Answer

Trying to switch out my base unit on the 9120 I am trying to trouble shoot a loud screeching sound that happens when I hang the phone up cant get my head set to switch to the new base

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 16 Answers

The loud screeching is probably due to the headset mic volume being too loud, or the campatability setting on the base station is in the wrong position for your phone.
To register a new earpiece to a base station, simply put the headpiece on the charging dock and leave it there while you disconnect the power, wait about 20 seconds and then reconnect the power. All the lights on the base should flash a couple of times and then the green charging light will start fashing as normal. The headset should then be registered.

Posted on Nov 05, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can not get my headset GN netcom 9120 to sink-up with the base


Hi
this has not synch up keep headset in cradle and remove power at mains plug or power lead from base count to 5 and replace power if no flashing is seen then you might have to repeat the same procedure a few times for synch to happen
the only other reason for no synch is battery in headset is not charged enough

Steve

Aug 08, 2009 | GN Netcom GN 9120 Professional Headset

1 Answer

Static noise problem


check cabling sounds like the receiver is loose

Mar 27, 2009 | Avaya AWH-55 Professional Headset

1 Answer

Screeching


These trouble shooting suggestions where taken from here. There are more things they suggest trying but this cutout pertains to your problem more so than other suggestions. If these do not work I would recommend reading through that guide.

Noise or Feedback:
  • A screeching noise when you talk you are experiencing feedback. Turning your TV down should help.
  • Loweringthe headset volume can also help. Go to Accessory Settings/ AudioDevice Settings (where you test your headset) and you can set the micvolume there. Level 3 is a good start. If people have trouble hearingyou then you should raise to Level 4 or Level 5.
  • Ifyou hear an echo when you talk try turning the earpiece volume down onthe headset. Many BT headsets have their own volume control.
Also, while the PS3 is compatible with almost any Blue tooth 2.0 headset, I have heard of of problems like this occurring where the headset had to be replaced by a different model to solve the problem. As far as I know this is the only headset guaranteed to work by Sony.

Jan 03, 2009 | Motorola Mobility H700 Wireless Headset

1 Answer

Battery Light Won't Go Solid. Lot's of clicking sounds and lights flashing (GN Netcom 9120).


It sounds like it may be a defective unit in that the charging points on the base and the earpiece are making intermittant contact, hence the clicking noise you get when the unit goes into headset mode and the fact that the battery never reaches a fully charged status.

A couple of things to try:

  • Check the charging points/contacts on the base and the earpiece for damage.
  • If they look ok, gently clean them with some spirits and try again.

Nov 07, 2008 | GN Netcom GN 9120 Professional Headset

1 Answer

New Phone Causing Echo


It sounds like your microphone volume is too loud. Get someone on a call with you so they can tell you how it sounds as you adjust it. Turn down the mic volume by pressing the + & - buttons on the earpiece together once which puts the earpiece into mic adjust mode. Then decrease the mic volume by pressing the minus button a few times until it sounds right. The earpiece will automatically revert to normal mode within a few seconds.
If this doesn't work it may be that you need to adjust the compatibility setting for the new phone. This is the small black dial on the base station. The most common setting is 'A' but you may need to experiment with other settings for that phone.

Nov 04, 2008 | GN Netcom GN 9120 Professional Headset

1 Answer

Sticky middle button


This is a problem that can occur on this model after a couple of years. You can try a small amount of non petroleum based lubricant as a short term solution but the problem most likely lies within the small tactile switch that the button is actually depressing. The internal spring in the switch becomes fatigued over time and is a non replacable part. The headpeice should be available for purchase as a seperate item from your local headset specialist (we sell them here in Australia). It is a simple matter of registering the new headpiece to the base.

Sep 19, 2008 | GN Netcom GN 9120 Professional Headset

3 Answers

Cannot hear anything out of the earpiece of my GN netcom 9120 wireless headset


I was also experiencing the same problem (also after a power failure / storm) -- apparently good battery charge, connections ok, etc. I then tried removing the battery from the headset itself, waited 30 seconds, and then reinstalled the battery. This seems to have resolved the problem.

It is fairly easy to open the clamshell, but you will need a very fine Phillips screwdriver to remove the battery hold-in (it's really not a hold-down, it just keeps the battery in place. Reassemble the same way -- be sure to keep positive to positive and negative to negative.

Sep 01, 2007 | GN Netcom (9120-48) Wireless Headset

1 Answer

High pitched squeel


change the dial settings on the side (there's letters from A to G)

Feb 16, 2007 | GN Netcom GN 9120 Professional Headset

Not finding what you are looking for?
GN Netcom GN 9120 Professional Headset Logo

361 people viewed this question

Ask a Question

Usually answered in minutes!

Top GN Netcom Headsets Experts

Steve Morris
Steve Morris

Level 1 Expert

23 Answers

bigdawg7299

Level 3 Expert

2363 Answers

Tom Chichester

Level 3 Expert

24564 Answers

Are you a GN Netcom Headset Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...