Question about Wacom Intuos3 Graphic Tablet

1 Answer

Wacom tablet won't recognize pen

My Intuos 3 has been working fine for over a year, and suddenly the pen doesn't work. I don't recall dropping it or anything when it happened; it just stopped working out of the blue.
It suddenly had no pressure sensitivity-- and I mean NONE, as in it won't recognize at all when I try to press down.  I can still use it to hover around the pad, but I can't get it to click anything, whether I use the click-button or if I try to double click, or drag, or press down with the pen. The light on the tablet is always blue, it's only ever green when I use the mouse to click.

The mouse, touch pad, and everything else works fine. Because of that, I thought it was a problem with the pen itself. However, I JUST bought a brand new pen, with the same results...
I tried resetting my tablet preferences, uninstalling my old driver, installing the newest driver; and of course before all that I also did the usual unplug/replug tablet, restart computer, etc.
Any help would be appreciated. Thanks for reading!

Posted by on

  • 4 more comments 
  • Anonymous Sep 14, 2008

    I have the same problem.  All of a sudden pen not recognized and i reinstalled drivers, and no luck

  • Anonymous Sep 29, 2008

    y pen doesnt registered ast all i was just using it in ptotshoo now all of a sudden it stopped

  • dawnyemma Oct 08, 2008

    My Intuos 3 tablet working beautifully for 2 years. Over the last couple months the blue light flickers and often won't recognize the pen. As I fiddle around with it, sometimes it works and the green light comes on. I noticed this happened after I upgraded to Leopard 10.5 -- but I uninstalled the drivers and reinstalled the new drivers as suggested on the Wacom site. But, I still have the same problem. Is this a known problem? I was beginning to be concerned there is a short or something in the cord.

  • Joshster Jan 03, 2009

    Same problem as others. The pen just stopped being recognized by the tablet. Mouse works fine, the pen not so much.

  • grimfelix Mar 21, 2009

    I have a Wacom Graphire Wireless tablet. Mine pen also stopped working, along with the mouse. My computer recognizes the tablet and evverything but doesn't respond to the pen or mouse. The light just stays a solid blue.

    I spent a good 2 hours on the phone with tech support yesterday but they were useless T_T.

  • harvison May 16, 2009

    Pen and mouse work, but it doesn't work right since the latest mac os upgrade and it says it doesn't recognize the tablet now.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 20 times.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hmm. I've had a similar thing happen with my tablet. Have you tried removing the tablet pen from the list of tools in tablet preferences and then adding it to the list again before checking the 'About' section of the tablet pen set-up and clicking the 'diagnose' button there in? As that worked for me when my tablet pen was not working. The pen was recognized by the tablet after that. 

Posted on Sep 03, 2008


5 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: My Wacom Intuos3 tablet won't switch into pen mode

I had the same problem with my Intuos3 on Vista. Tech support suggested the following.

Do this.....Go to Start--->control panel---->system(in classic view)---->device manager--->click on "human interface devices"--->then click on "Wacom virtual HID driver" and right click on that and disable it. Your computer will ask you to restart and you will want to do that.

Everything works fine now.

Posted on Aug 14, 2008

  • 2 Answers

SOURCE: wacom intuos3 pen is not working

A few hours ago Wacom released a new driver 6.1.2-5 for the Windows 7/Vista/XP operating systems. I was having the same problem. Hopefully this will be a permanent fix!

Posted on Nov 26, 2009

  • 64 Answers

SOURCE: When hovering the pen, it acts as if I am pressing

Sounds like you're either holding the stylis to close to the nib and bumping the nib, or, there is dirt in behind the nib causing it to not be fully released when you lift it.
The nib does not need to make contact with the artboard, just be depressed when in range of it.
The nibs can be pulled out and replaced - cheap as to buy new nibs. I've never pulled one out and refitted the same used nib, with a 'good' pair of tweezers you can try, but you risk squeezing the nib out of shape - worth a go?

**.The best way to acknowledge contribution is to rate it's relevance.**

Posted on Feb 02, 2009

  • 1 Answer

SOURCE: Hello! I have an Intuos Graphic Tablet and since

I actually found a solution. I uninstalled the driver of my tablet and reinstalled the latest version. It's working fine again...

Posted on Nov 11, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Where can i get a wacom bamboo tablet?

You can buy them new from places like Amazon or directly from Wacom. Just to confuse you more-- it used to be Bamboo, Intuos, and Cintiq. Now the entry level tablets are the Intuos, the mid-level has become the Intuos Pro, and then the Cintiq.

Feb 25, 2015 | Wacom Bamboo Computers & Internet

1 Answer

Illustrator CS5 does not recognize my graphic pen, wether with the Wacom tablet or my new Monoprice tablet. It draws a yellow sticky note kind of thing, it is annoying and I can't find a solution,

I too have a tablet not made by Wacom. For some reason, Illustrator only opens the tablet-sensitive definitions for Wacom. The solution I found: Go to the Wacom site, install the latest intuos driver. You won't be using it, but it will trick Illustrator into thinking there's a Wacom installed, the definitions will be active for your pen. Mine seems to work fine now.

Jun 28, 2012 | Wacom Computers & Internet

1 Answer

Wacom Intuos Pen Proximity Issues.

have you solved the problem?, because the same thing happened to me :S

Jul 13, 2010 | Wacom Intuos2

3 Answers

WACOM GD-0608-U and Window 7

I had the same good results. Just clicked on Intros and Windows 7 to download the driver fro my model GD -0608-U tablet

Jan 17, 2010 | Wacom Intuos A4 Graphic Tablet

1 Answer

When I go into certian programs like inkscape or the newer Gimp my wacom pen wont draw,but it will select items. yet if I use an older gimp 2.0 it works fine I have the intuos 3 ptz -431w actually it did...

I didn't solve it myself (a lady named Linda deserves the credit) ... but the solution at the following URL worked for me when I encountered the same problem with inkscape0.47 and intuos 4 wacom tablet pen:

Thanx, Linda!!!


Aug 07, 2009 | Wacom Intuos3 Graphic Tablet

1 Answer

Intuos 3 Pen/Stylus suddenly stopped working (as in dead).

Will the tablet work with the mouse? If it does not, is not working is the blue LED light on. If the LED is not working try another usb port. If the mouse works go into the Wacom tablet properties from the start menu. Select the grip pen from the tools. Click on the default button to restore the stylus to factory settings. When you press the pen you should see the pressure scale rise. You can also test the eraser pressure. You could also replace the stylus tip to see if that works. From the Wacom site you can order a new stylus or tips if it is found defective.

Apr 14, 2009 | Computers & Internet

1 Answer

The mouse on my Wacom Intuos tablet is not working.

I know this question was asked a long time ago, but I just had this similar problem and found a solution to it.

1. Install the latest Wacom drivers for your device
2. Open the Wacom Tablet Properties from the Start menu.
3. Click on the Mouse tool
4. Click on the Mapping tab halfway down the screen
5. Change the mode from Mouse to Pen

Dec 26, 2008 | Wacom intuos2 12x18 USB Tablet (507074)

1 Answer

Intuos pen

Yes, download the new drivers at the Intuos site

Aug 14, 2008 | Wacom Graphire Intuos Pen (GP300ESE)...

4 Answers

Wacom tablet stopped working, blue light on.

Hey I had this problem too with my Bamboo too, I'm not sure if it was anything I changed or whatever but either way the blue light was on but it wasn't registering the pen.

I found a way just minutes ago to fix it however!

Go into 'start', 'all programs', then look for 'pen tablet'. Hopefully you should have this. If not then download the latest driver for your tablet from the wacom website and that should install it.

Next choose 'pen tablet preference file utilty'. Then under 'my preferences' choose to remove. Bingo! All was well in the world again.

This worked for me so hopefully it will for some of you guys too! Good luck!

Jan 15, 2008 | Wacom (PTZ930AC) Graphic Tablet

Not finding what you are looking for?
Wacom Intuos3 Graphic Tablet Logo

12,325 people viewed this question

Ask a Question

Usually answered in minutes!

Top Wacom Computers & Internet Experts


Level 1 Expert

44 Answers


Level 3 Expert

2237 Answers

William F. Bryant Jr

Level 1 Expert

49 Answers

Are you a Wacom Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides