Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

Won't print at all

My yellow ink cartridge states that it is empty and that I need to replace.... It is not empty.... I have tried new ink cartridge and it still says that it is empty.... Therefore, it won't print even in black because of "dangerous" ink levels. I took out cartridges, turned off computer and unplugged. Turned back on and replaced cartridges and it will won't work.

Thanks for your help.

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  • Anonymous Aug 25, 2008

    Same identical problem as bkkbeard. Can you help?

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You can try cleaning the contacts of the cartridge. Try doing a special reset also. This reset can only be done once. While the printer is on, unplug the power cord directly at the back of the printer. The printer completely turns off. Press and hold the # and 6 buttons on the keypad of the printer. Do not release the buttons as you plug in back the power cord. The printer turns on automatically. Just keep on holding the buttons until the printer screen goes black or it turns off again. You may release the button by this time. Turn on the printer again. It resets the printer into factory settings. After you have turned on the printer, do not do anything on it. Wait for the printer to reinitialize and it will prompt the message printer preparation occuring do not interrupt. It will prompt you to select language and then country. It will prompt you to align the printer. After doing all the steps, try to make a copy to check the functionality of the printer. Pls follow the steps accordingly. You can just do these reset once.

Jiffy Epe
HP Technical Support Representative

Posted on Aug 28, 2008

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2 Answers

False ink empty


Are you sure its exclamation mark?..
This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink)..
Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed.
If calibration not successfully done, check align print out for which print head is not printed properly, replace it..
Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..

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My Pinnacle Pro 901 is set to print using black ink only but it keeps telling me I need to replace color cartridges and won't print.


You won't be able to print if one of the cartridges is out of ink. The printer needs all cartridges with sufficient ink levels to prevent damaging the printhead.

Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.

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Did you remove the protective cover / tape, you re put the cartridge.

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I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...


maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

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If you are using refilled (worst cartridges) or third party cartridges then that is most likely the problem.

If you are using factory new HP cartridges, then you need to contact HP to get the cartridges replaced.

Don

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1 Answer

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slowly off and on the printer for five times without cartridge, printer saves data of cart of last 5 only so next time it reads full ink..

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1 Answer

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Hello,

We have a step by step solution posted on our we site at: www.ccl-la.com/HP.htm The problem is air in the ink lines and the guide helps you purge the air from the system and restore printing.

I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

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3 Answers

Epson stylus cx4200 all-in-one?


1. Make sure the printer is turned on.
2. Make sure the document cover is closed, then closed, then open the scanner.
(Do not open the scanner when the document cover is open).
3. Press and release the ink button. The 'On' and 'Ink' lights flash.
If one of the cartridges is low or empty the printer moves that cartridge to the 'ink out' mark. Go to step 4.
If no cartridges are low or empty the ink cartridge holder moves to the ink replacement position. Go to step 5.
4. Pree the 'ink' button again.
If more than one cartridge is empty or low the next cartridge moves to the 'ink out' mark.
Once the printer identifies all the empty or low ink cartridges the print head moves to the ink cartridge replacement position.
5. Open the cartridge cover, squeeze the tab at the back of the empty cartridge and lift it out.
6. Before you open the new cartridge package shake it four or five times and remove it from the package .
(Don't remove or tear the label on the cartridge otherwise ink will leak out) .
(Don't touch the green chip on the front of the ink cartridge - you could damage the cartridge).
7. Place the new ink cartridge into the cartridge holder and push it down till it clicks into place.
8. Replace any other cartridges that need replacing.
9. Close the ink cartridge cover and press it until it clicks into place.
10. Close the scanner.
11. Press the 'ink' button. The printer starts charging ink and the 'on' light starts flashing . This takes about a minute . When it's finished the 'on' light stops flashing and remains on and the 'ink' light goes out.

You'll see all the above, with helpful pictures, at

this Epson support page

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1 Answer

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We have an issue of missing or replace yellow cartridge. Please feel free to contact the HP support for replacement of the printer, if the printer is in warranty status. HP would replace the printer.

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