Question about Apple AirPort Express (M9470Z/A) 802.11g/b (M9470ZA) Wireless Access Point

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Unable to connect to my apple airport router wirelessly no problem with old laptop, but new one would not connect eventhough it see it.

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Try to change the channel and the SSID (wireless name) on the router's wireless configuration.

Posted on Aug 20, 2008

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1 Answer

How to enable wireless multimedia


Got this from Apple website:

his applies only to third-party routers. Apple AirPort products do not have a setting to enable or disable WMM.

WMM must be enabled for devices to connect. Disabling WMM on your wireless router can prevent the following Apple products from connecting to an 802.11n Wi-Fi network:

  • iPad
  • iPhone
  • iPod touch
  • Apple TV

If you are unable to connect to an 802.11n Wi-Fi network on any of these devices, check to ensure that WMM is enabled and configured correctly on your wireless router. If you require additional assistance, please contact your router manufacturer.

Jan 28, 2012 | D-Link Computers & Internet

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I have a RCA Digital Broadband DHG535-2 modem but my Apple Airport Extreme router does not work, any ideas on how to resolve this issue?


Apple uses airport for its wireless connection, how ever the device where you want to connect to should have the wireless feature embeded to it or you should have a wireless router to distribute the wireless signal, if you are using just a modem which doesn't have capability of distributing wireless signals, the Apple airport will surely not work for it requires a modem to connect to. you need to get a router and connect it in your modem so the Apple will work for wireless as well.

Dec 29, 2011 | Computers & Internet

1 Answer

We just bought an Apple Airport Extreme router. After installing the Airport Utility software, and hooking up the router, we can not configure the base station using the Airport Utility. No matter what...


First time you should connect an Ethernet cable to the AirPort, and set it up with the software it came with. Then take a note of the wireless network's name (SSID) and the password (you might want to chance them to your personal preference though), security youre using (WEP, WPA, or WPA2)

Feb 20, 2011 | Apple AirPort Extreme Base Station

1 Answer

Our internet is fine on the old pc but the apple mac says we are not connected to the internet. I called Comcast and they said I would have to contact you.


Verify that you have the correct wireless settings- you'd have to check them in Airport. If you have one pc online, and the other isn't- try plugging the Apple into via ethernet (the thick cable)
If it gets online that way- you know it is a setting w/in Airport (the wireless manager for the Apple) at that point, verify the settings in your router, and make certain you have the information set correctly in Airport

Nov 13, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

Not connecting wirelessly to mac


Thank you for contacting Fixya Support, I am glad to assist.

Depending on what type of Internet service you are using, your Intel iMac comes standard with an Airport Extreme wireless card built in. As a result, if you are unable to connect wirelessly to the Internet, you will need to try this:

- Click on the Apple menu icon, located in the upper left corner of your screen and select System Preferences from the drop down menu.

- Now locate Network from within System Preferences.
- In the side window, make sure you see Airport and check also to see that it is turned on. If it is, then check the left side window to see if the AirPort connection is active.

Keep in mind, your modem or connection router of course, has to be able to provide wireless connectivity, otherwise, if you do not, there will be no need to try connecting via your AirPort Extreme card.

If your network has been physically set as a wireless network, then just turning on the AirPort card in System Preferences>Network will start discovering all networks within its range, including your own network.

So whether you are using an Airport Extreme, Express or a 3rd party (non-Apple-branded) router, you should be able to connect wirelessly.

If you are still unable to connect with these basic steps, here are a few articles you will need to review from Apple Support informational database:
Requirements for wireless Internet access with AirPort
Airport & Bluetooth interference (for connectivity issues)

So here are some basic steps and resources you can try.

If you have more questions please feel free to post a comment.

I hope this information helps.

Regards,

-Mactechtrainer

Aug 29, 2010 | Apple iMac Z0CY Desktop

1 Answer

Apple Macbook Pro does not connect to wireless network


The antennas in the Macbook Pros have had an issue with reception due to the aluminum housing of the laptop but, should still receive decent reception just not as much as a plastic Macbook or plastic PC laptop. It could be possible that the antenna's cables have become disconnected from the Airport Extreme card inside your Macbook Pro, that the card itself is faulty or damaged or that the Antennas themselves have been damaged in some way. As always make sure you have the latest updates and have installed any driver updates from Apple regarding your Airport Extreme card. Here's an article that may help eliminate any wireless interference that may be affecting your signal strength. Apple - Wireless Interference hope this helps, if so don't forget to comment, vote, etc. Thank you.

May 28, 2010 | Apple MacBook Mac Notebook

1 Answer

I have an ACER Aspire notebook. Its new wireless


ip settings,, may be ur getting a bad ip or ur dhcp is not configured properly... reset tha router and reconfigure it

Jan 16, 2010 | Apple AirPort Extreme Base Station...

1 Answer

Wont connect to each other


connect the airport extreme to the voyager using a network cable... factory reset the extreme and then connect to it using the airport utility... you should get a setup screen where you can switch the extreme to "bridge mode" .. everything else should happen automatically.. you will then have 2 wireless networks?

May 03, 2009 | Apple AirPort Extreme Base Station...

1 Answer

Internet drops over wireless router


Check to see what wireless mode you are using between the router and airport card. They are up to the "N" version now and if your router doesn't support and the airport is set to "auto" it could cause the issue. Try and match the settings with the router and see if that helps with dropping the signal.

Also are you using security with you wireless?
And how strong of a signal is it?

Apr 27, 2009 | Apple AirPort Extreme Router

1 Answer

Airport extreme / Windows XP with VPN problem


have you reset the airport extreme? theres a tiny hole you can push in w a paperclip. Also, do you have the latest firmware?

Mar 10, 2009 | Apple AirPort Extreme Router

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