Canon PowerShot S500 IXUS 500 Digital Camera Logo

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Posted on Jun 17, 2011
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My digicam is canon ixy AiAf. i can't see images and can't see whilw im taking pictures...what will i do..thanks...

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CameraR

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  • Canon Master 4,738 Answers
  • Posted on Jun 17, 2011
CameraR
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If it's an S500 (IXY Digital 500), then get it fixed for free by Canon. This sounds like it might be a defective CCD imager, and is a known defect for your particular model camera.. If so, Canon should fix this for you for free if you live in the US, Canada, and a select few other countries. If you live outside the US, contact Canon support for your country to see if they'll still honor the advisory (some still will, especially if you stress you knowledge that this is a known defect of the camera). They may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please see this link for more info.


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