Question about Bravetti PC107HA Slow Cooker

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Bravetti Professional Slowcooker, model KC272BN

Hope you can help - my slow cooker (which is less than 6 months old) will not heat up. The powerlights are going on, so I know that there is power getting to the cooker, yet no heat, not at any setting, nor with our without the timer.
Any ideas why this extreme failure?

(the cooker has not been dropped/damaged etc in any way - worked well last week)

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It has a tiny start\stop button you have to push, right under the med setting

Posted on Nov 11, 2010

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You can find a manual at this web site http://www.euro-pro.com/europro/faqdetail.aspx?modelno=kc272b

Posted on Jan 01, 2009

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BRAVETTI SLOW COOKER PROBLEM

My answer & recommendations:

Unfortunately your "Bravetti" slow cooker ismfr'd in China - where - like as with a lot of other low qualitycheaper brand name items and appliances, it is made as well. ThisBravetti line is branded under the Euro-Pro name and the link for theirproducts and services is below:

Source: http://www.euro-pro.com/europro/faqhelp.aspx

I'm guessing you bought it online and have no direct store support, soyour only option is to contact the Mfr via a listed email addy, ortheir 800 toll free # listed in your operators manual that came withthe slow cooker.

Chances are your slow cooker is now obsolete - as in "discontinued",and was sold through a CLOSEOUT type online store. Many of these sameMade in China so-called products today have now been going in that"discontinued" direction over the past 2 years or so, as theircountry's economy is now facing the same collapsed state - only worseeconomically - much as with our own country as well.

What is happening there in China present day is that a lot of theirso-called tech manufacturing companies are now facing the higher cost& shortages of raw materials, as well as a much higher labor forcewage index as related to hourly wages, and thus can't compete anymoreinside their own mainland China. So they are having to outsource thelabor to even cheaper countries as well. Dog eat dog world right now!Funny huh?

I went through a similar recent problem with a cheaper Made in China2.4Ghz cordless phone. Olympia was the branded name. Who even knowswhere it was made in China, as it would be a complete waste of timeeven trying to track down the company or what is now left of it!

All the re-directed original company did for me was further redirect meto some outsourced C/S dept somewhere on the East Coast, and all theydid was send me out 3 more Free replacement phone sets that didn't workeither.

The 1st 2.4 Ghz replacement phone's LCD display crapped out shortlyafter setting it up, and I threw it out after stripping some reusableparts off of it. They sent me out another Free so-call upgraded bettermodel.

That 2nd 2.4Ghz dual handset w/answering machine phone system startedhaving all kinds of bad reception problems - so I complained yet again,and this time they sent me out a dual handset 5.8Ghz phone system (withno answering machine btw) that was even worse! I gutted that one toofor usable parts after they said they couldn't do anything more for me,and I decided to check into the 2nd phone to see if I could fix itmyself.

What I found out was wrong with it - after taking one handset apart -was that the antenna wire wasn't aligned right on their finalinspection. Both handsets were the same way, and after realigning itboth handsets worked great.

One handset now has a bad LCD display row for some reason and I foundout that that too was a BIG problem with these phones. At least I have2 handsets that work fairly good and a bunch of spare Ni-Mh batts aswell as spare wall power adapters, etc.

All in all - what I was finding out years ago with much of this ELCHEAPO Made in China **** is that the electronics part was gettingWORSE and WORSE quality wise - if you could even call it quality tobegin with.

My buying Philosophy today - as it was years ago as well - is that ifit looks to good to be true "price wise" then it is just junk to beginwith, and just steer clear from it. Esp if it's today Made in China!

Their junk is just getting cheaper and cheaper today, and the FIRErisks esp with electronic stuff just isn't worth it. I'm finding thatstuff made in CANADA is far better in quality as was my WhiteWestinghouse Fridge which is going on 10+ years now and runs GREAT!!!!

As for your slow cooker - here is my recommendation on it and what you should do.

My 30 year old KMART brand La Cuisine manual 3-position manual switchmode with (2 heat settings) slow cooker is still working just as greattoday as it was 30 years ago because I come from OLD SCHOOL in that theMANUALLY operated appliance stuff (microwaves included) last far longerfor the money invested. My old Emerson brand manual 600 watt microwavelasted me 23 years of flawless operation until the Megatron died oneday a few years ago. Not bad at all......

My educated guess on your slow cooker (with those electronic touch padcontrols) is that you possibly got water into it somehow, and then themoisture caused the control circuit board to fail. Either that or theLow Voltage XFMR gave out that powers the circuit board. This L-V XFMRis a common problem with not only touch pad type microwaves, but mosteverything else appliance wise as well.

Sorry I can't be of more help, but with electronic touch pad typeappliances I have to have it in hand to (t/s) troubleshoot it as justguessing what it is doesn't cut it anymore.

The manually operated stuff is much easier to (t/s) as there are fewercomponents and most people are handy with a DVM these days. Hopefullythat is.....

I hope you get a manually operated slow cooker next time, as you'll be money ahead for a long long time!!

Frank

Posted on Aug 20, 2008

  • Frank JR
    Frank JR Aug 21, 2008

    PS: Not sure why all the "spacing errors" when I went back
    into my FIXIT acct, but it definitely wasn't me as my saved text copy
    is just fine, so it must be an issue with that posting send /
    confirmation # thing here??



    If you care to comment on my posted reply as to the 800 # part maybe I
    can get some answers for you as to a replacement slow cooker, as I deal
    with C/S Dept's all the time.



    Frank

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