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I downloaded to get the webroot AntiVirus started. I didn't accept the agreement because it said that I would be responsible for any fees. What kind of fees were they talking about?

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  • lynnieg749 Aug 21, 2008

    It was purchased in Wal-Mart and being a novice with the computer, I thought that once you bought it, that was the end of having to pay anything else.

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Probably the fee to use the software. If it's provided as "Freeware", then there is no charge.
Shareware is an honesty system, where you pay after using a product after 30 days or whatever the author has outlined in the agreement.
Commercial software is also available for download, but it is not free to use.

In any case, if you have never provided payment information to a company, it'll be rather hard for them to charge you.

Either re-read the agreement and find out what fees they are talking about, or try another free software, such as NOD32. That's a great one. =-]

Posted on Aug 21, 2008

  • Steve Rand
    Steve Rand Aug 22, 2008

    Oh, if you bought it in the first place, it could be referring to the renewal subscriptions.



    Go ahead with the agreement, as long as you don't need to enter payment details anywhere.

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NO DISPLAY INTEL DG33FB


on this link:
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Related to this question -
http://www.fixya.com/support/t206134-webroot_spysweeper_sweep

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I did not receive a download instruction by e-mail when I renewed my subscription to Webroot Antivirus. I also purchased Window Washer Invoice no. E000010798720, April 7. My computer does not accept...


Hi - try these instructions below. If it solves your problem PLEASE rate this as fixed. If not, DON'T RATE YET. Add a comment letting me know what happened and I'll be happy to assist you further. Thanks.

To request a new download or update of your software, please do the following:
1. Go to http://www.webroot.com/company/support/
2. Click on Request Download
3. Select the product you are using
4. Enter your last name and email address in the fields provided. Make sure that you provide the last name and email address that was used to register your software.
5. Click Request Download Instructions
You should then receive an email containing your license code as well as instructions on how to download your software.

Jeff

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