Question about Dell 926 All-In-One InkJet Printer

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Printing alignment problem

I put in a new dell color cartridge, the printer alignment mode comes up, it prints out a copy of different colors and then when its done it tells me theres a problem with the alignment and there is tape on the printer head. I have cleaned it off and wiped it clean, and then it prints another test page for the alignment, and again it tells me there is a alignment problem and tape on the cartridge.After several test pages I'm still having the same problem and half of my printer cartridge ink is gone.
i try to clean the silver bar that connects to the print cartridge but still couldnt solve the problem..
need help

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  • Kcmarie4ever Oct 14, 2008

    a while back i tried printing a project and the pages were blank but the computer said the catridge was half full. I bought a new cartridge and same problem. The printer says that there is tape on the cartridge when there is none. I've tried uninstalling-reinstalling, changing printer settings but nothing works. Now I'm forced to use COMPLETE-A-PRINT to get black prints and its a waste of an coloured cartridge. Help please!

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First thing to try is to remove the power brick (not just the cord the whole brick) from printer for a minute then re insert and try it again. If this doesn't help try uninstalling it then re installing the printer

Posted on Oct 14, 2008

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When I print from the internet my copy prints my color comes out a different color I think it might be my black ink is off I have a dell 946 all-in-one printer.


Are you using Dell Series 5 ink cartridges?

Can you copy a document under the glass? Black & White and color? Do they look ok?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

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Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


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unfortunately some printers will not allow such and needs to have all the cartridges working for it to print. this is regardless if the black is still okay. i suggest to go to your nearest store and purchase one.

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