Our HCJ652W 65in. Samsung rear projection tv has a problem with the picture blacking out randomly and the display just shows "Video 2" on the screen. If we jump on the floor or smack the side of the tv it will pop back on. Any ideas on what could cause this would be appreciated.
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Do you have anything to test it in 1080i? Does it do it on all connections or just one? I had a similar problem with my TV that turned out to be a bad input board. Mine would only display 1080i through the Component connections. All others would show pink and green wavy lines. It cost me around 500 to fix it. Unplug the TV. Remove the back cover for the TV. Using a NON-metal object, or gloves, wiggle the input board (that has all the video connections on it) slowly back and forth and see if the problem comes and goes. You will have to have someone watching for you. If something is loose on that board, the problem should show itself. Narrowing down the problem will probably save you money on repair bills.
Bad Color Wheel!!!!! Call Encompass for Part 1-800-638-3328 if out of stock call Mats 1-800-628-1118 Just looked it up encompass is out of them right now part # BP96-00674A Listed for 129.69 Go to E-Bay Lots of good deals for TV parts. E-Bay has 4 prices range from 122.00- $149.00
Could be something as simple as a defective lamp to a more complex problem related to video display or mirror/color wheel problems. Check other inputs (DVD, etc) first to be sure the problem is consistent across all input types. Have you tried "resetting' the tv or plugging it out. then wait. then plug back in and go thru setup again.
Your pip module has went south.The capicitators on the board have leaked and ruined the board.Agood tv repair man can bypass the module to get you a full screen picture again.The only problem is you will no longer have pip ability.
When the screen goes blank, hit any remote function that will show up on the screen-like volume bar. If the display is missing as well, then you have a tv problem. If the volume display is there when the tv picture is not, you may require a software upgrade.
If the batteries are good try this:
If you have a video camera, set it to record, then point the remote at the video camera and see if you can see the lights blinking at the end of the remote. (The video camera can see the infrared light pulses emitted by the remote even though your eyes can't). If you see pulses then your remote is working. If not the your remote is broken.