Question about Panasonic Office Equipment & Supplies

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Panafax DX-800 Fax machine has a problem printing. When the print buffer is full we have to horse around with it to get it to print so we can continue to use it to send emails. Is there any way to turn off the printing feature or fix the feed mechanism so we can print these journals beofre the machine gets full. It seems to be a combination of the pickup feet not picking up the paper and the paper getting stuck at the entrance to the toner cartridge. Is there a maintenance kit for the paper pickup feet? My email is gglobus@edatatrace.com

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  • gglobus Aug 20, 2008

    The manual was a little help but it really does not tell me how to turn off printing if that is even possible. The other problem is where to get the rebuild kits for this mcahine for the pickup mechanism since that is probably why the paper does not feed correctly?

  • gglobus Aug 20, 2008

    I tried before to delete the messages in memory with the delete funtion and I just tried it again. There are no files in memory to delete is what it tells me. It does say there are messages in memory which I assume are the jounal entries it can not print. Therefore I conclude now as I did before that deleting files only deltes pending items to be sent and doe snot include items pending printing.



    The alcohol has already been tried. I will take another dhot at that tomorrow. That is why I was hoping to fins somewhere to buy the pickup feet.



    Thanks for the input.

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Better take it to local service shop and ask to estimate the problem and repair cost.I think is difficult to find rebuilt kit for pickup mechanism.
It may be repairable at low cost.

Posted on Aug 20, 2008

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Its very simple to get it solve.there is a minor problem in the paper feeder gears.you just have to clean them and make them run fluently by applying any greece material like for example vaseline cream or any thing like that material after printing some copies it will run very smooth and its done.you can do it very easily.keep me updated .thanks.bye.

Posted on Aug 20, 2008

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Refer to page. 163 of the manual on how to delete a file. Also with the paper. Where is the paper stored and how old is it. Depending on the humidity that will effect the ability to pick up the paper and the paper sticking together. You can also clean off the rubber pads with alcohol and paper towel.
If you need more help please let me know before rejecting my solution.
Thanks,
Lee

Posted on Aug 20, 2008

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All the features are listed in the manual, do you have one or should i give you one to look at it/

Posted on Aug 20, 2008

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