Question about Ricoh Aficio AP3800C Laser Printer

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Ricoh CL7000 While printing we encounter a pink line about a 1/2 inch thick on the bottom of page, can you help. We are thinking the Magenta Drum needs to be replaced. Do you agree?

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Do a stop test using a document with CMYK content across whole document. Remove and examine M dev and drum and also check the master belt etc. The first component with the pink line on is most likely the faulty one.

Posted on Sep 14, 2008

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A 1/4 inch stripe of magenta ink runs down the side of all pages printed.


Hi ,
Dirty print out is mostly due to cartridge related issues. In this case it seems that magenta is the issue. Take out the cartridge and clean its drum/ (green roller) with a dry, soft, lint-free cloth. The drum is located under a cover. Checkout for any spilled toner inside the printer and clean it also. Print a few pages so that the parts get further cleaned. I think, this would solve the issue.

Moreover, streaks (thicker lines) and dots etc indicate faulty PCR Roller which is located just behind the green drum inside the cartridge. Try cleaning it or replacing the Magenta Cartridge. If required, get the PCR Roller changed by a professional.

Let me know if any further clarification is required.
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