Question about Lexmark E340 Laser Printer

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Paper jams Keep getting several messages. Replace photo conductor, paper jam, low toner. Lexmark said reset to factory defaults. Tried this, but says paper jam when we try to print again. There is no paper jam, have replaced photo conductor, nothing is working. What else can we try?

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  • milliken_l Aug 25, 2008

    Had already tried a new toner first. This is the sequence of problems.

    1. Busy Toner Low

    2. Ready Toner Low

    I try to print test page

    3. 201 paper jam remove cartridge

    I remove paper.

    4. Close Door

    I close door.

    5. Busy Toner Low

    6.Ready Toner Low



    Then we start all over again.



    Any idea?

  • milliken_l Aug 25, 2008

    Lexmark toner (do not purchase generic, learned the hard and expensive way!)

  • milliken_l Aug 25, 2008

    When I open the door, the test page is half printed and it is just laying there. It is very easy to pick it up and remove. I do not have that printer here in my office, but I will try the things you have mentioned. Thank you.

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  • 1,362 Answers

There are two parts to the copy of this machine, one is the photo conductor (drum, green cylinder ***'y) and the toner which fits in the drum ***'y.
you replaced the drum but you need to replace the toner as well (low toner)
then turn off and hold the start key an dturn on to get into service mode, scroll to reset photo count, select.

Posted on Aug 25, 2008

  • 1 more comment 
  • CheckitRight
    CheckitRight Aug 25, 2008

    is this generic or oem toner?

  • CheckitRight
    CheckitRight Aug 25, 2008

    are you using punch hole paper? with this model the holes have to be towards the back or it will jam and give a code.



    does it actually pick up the paper or make the noise?

    try flipping the paper over.

    did you clean the rubber tires that pick up the paper?

    clean with alcohol, it should pick up after cleaning, may need to replace.

  • CheckitRight
    CheckitRight Aug 25, 2008

    it also sounds like it is not reaching the fuser (where it gets hot before the exit)

    we know the drum and toner are working and rotating (prints)

    you may also want to double check the paper size and make sure it's set for Letter.

    try the by-pass feed a single sheet in the front, does it go trough? yes then the problem is between the tray and the black spongy roller under the drum.

    does it pick up hte paper right away, or is there hesitation?



    when you open the door look in front there is a black guide that you can lift up there is a sensor there, it must be freeand have a spring action.

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