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Temperature problems - Hotpoint Mistral Plus 8596P (frost free Fridge Freezer)


Hi

I wonder if anyone can provide advice regarding the following problem...

The digital display (for both fridge and freezer modes) showed 'Er' this morning.

I tried turning the fridge/freezer off for a few (about 5-10 secs). When the power was turned back on the fridge temperature shown was +15degC and the freezer -20degC. Assuming the temperature displays are correct it would appear that there is a problem with the fridge cooling.

As I don't know what time the problem occured (overnight) the freezer temperature may still be cold any way, I'll check on the freezer temperature again when I get back home later. Hopefully the problem is just the fridge and is relatively easy / inexpensive to fix!

Thanks in advance for any help / advice.

Best wishes

Mike

Posted by on

  • dhallan Nov 06, 2008

    Hi,



    I have the same problem. The freezer seems to be working fine, but the fridge is not cooling and showing a +20C temp. Would anyone know what the problem is?



    Regards

    Dean

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  • 1 Answer

SOURCE: Hotpoint Mistral Frost Free Fridge freezer - fridge not getting cold

We have just had to call out an engineer to get our 1 1/2 year old Hotpoint Graphite Frost Free Fridge Freezer repaired. The fridge had almost entitely stopped cooling even when on high. I was amazed at how easily the problem was sorted. The engineer removed all the basktes from the freezer to access the screws on the inside backpanel of the freezer. Once this panel was removed it was clear that the so called Frost Free doesn't really mean what it says. The ice need to be melted with a bit of simple care. It is obvious that with a bit of care it is easliy a diy job BUT PLEASE BE CAREFUL AND READ THE NEXT PART BEFORE YOU BEGIN TO REMOVE THE ICE> The ice forms around variouys pipes etc and he usecd a screwdriver to help release the ice quicker than waiting for it to defrost and he also used a simple hairdryer to help speed up the process. He had a ntowel and a basin to take care of the water. Next time I would have no problem doing this myself but I would need to leave it a little while to defrost and NOT USE A SCREWDRIVER as I am sure somehow I would puncture a pipe or the wall of the freezer itself and I am quite used to doing the odd bit of DIY. On a difficulkty scale of 1 to 10 with 10 being difficult I would rate the job as about a 3. Hope this helps anyone who reads this about £70.

Posted on Dec 27, 2008

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