Just tried installing a new photo31 ink cartridge and I am getting right cartridge incorrect message.

I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

Hello there:
what this is refering to is that the cartridge is either not the right one for the printer or the device is having a problem with that cartridge i would remove the cartridge and verify that it is the right one that goes in their and also since youare having the cartridge out i would clean out the contact area to get rid of the old ink that may be sitting on the contact areas ok
best regards Michael

take out the cartridge , turn off your printer and take out all the cables behind your printer and wait for 5 minutes and put everything back in.. if the same error shows.. im sorry but your printer needs to be replaced.

try cleaning them and the place where you put them with a contacts cleaner, this must solve your problem.

I assume something has happened during a print job and you are seeing this message on the 6110's control panel display. Either there's a "clog" in the flow of ink or an issue with the electrical contacts between the cartridge and the print carriage. Unfortunately, HP.com doesn't list this error message on the web page for 6110 errors.

You can go to the following web page and follow the instructions to clean the electrical contacts I mentioned. The problem you are seeing can also be caused by an incorrectly installed ink cartridge or one where the protective tape strip was not removed before installation.

The latter is likely if you see this error message right after you've put in a new ink cartridge. It's easy to put the cartridge in incorrectly or not to correctly latch it in place. It's also really common to forget to take the tape off before installing the cartridge.

Here's the relevant link:

Cleaning the Print Cartridge

Good luck and post back your results.

Hi plabonne,

I hopped out to HP's support site for stats on your cartridge and found some info at this link:
http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=C8648A&jumpid=oc_R1002_USENC-002_HP%20PSC%202110%20All-in-One%20Printer&lang=en&cc=us

are you using an HP 57 Tri-color cartridge? HP printers work best with HP cartridges and often have problems with refilled cartridges. the grinding noise you're hearing makes me wonder if the cartridge isn't seated all the way in its little carridge (the plastic part that holds the cartridge). have you had a chance to slip teh cartridge back out and try gently slipping it back in again?

here's another link to try for info for this model of printer (HP's support site), with specifics about your error message about half way down the page:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu05206&dlc=en&product=79488

hope this helps!
-JW50

Just replace the cartridge.

may i know if the INK that you are using is a HP genuine ink cartridge??if it does clean the copper contacts on the printer and try to check also if the ink cartridge that you are trying to insert is the compatible ink cartrdiges of the PRINTER

Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

I could be mistaken but I am pretty sure the right cartridge should be the black one. I would double check it. Also make sure you are using Dell brand cartridges.