The freezer side of this unit quit freezing. Everything is thouging out. Fridge side isn't as cold as it used to be. Both controls have been set on factory recomemded settings since install. I keep hearing a popping noise from under the fridge. The unit is only 4 months old.

I would guess it's the fan in the freezer compartment that's bad.

hey how r u today im no specialist but it sounds like a condensor fan if that fan goes your fridge will overheat not allowing proper freezing and or cooling. my family had the exact same problem and my dad was a appliance repair man so he knows about everything when it comes to this stuff..well hope i helped and congrats i hope u and your fiance go far. Jacob Winkler

Changing the freezer settings won't really make a difference because regardless its still going to be freezing. The way the machine works is the freezer cools the fridge, and there should be a control in the fridge that operates the baffles in the airway between the freezer and fridge and reduces the amount of air that enters into the fresh food section.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

If the machine is running all the time a few things could be happening, The defrost timer could be bad, but if that is the case then you should see a build up of ice forming on the wall that covers the evaporator coils. Another situation is that your machine is low on freon and not reaching a temperature cold enough for the temperature control to shut the machine off. Third and last the temperature control itself could be bad and thinks the machine isn't cold enough. in that situation you would notice ice build up as well. Hopefully this helps.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

The temperature control thermostat, alson known as the colds control thermostat has gone bad and basically isn't converting electrical/temperature signal properly and needs to be replaced.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

Hi,

Check out these tips...they can help you figure out what is going wrong withyour refrigerator and why it is not cooling

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heatman101

open the freezer door,do you hear the fan blowing around?it sounds like the evap fan motor isn't running and that's why it's cold on the bottom and not the top,you have to repair this fast or you'll loose your food in the fridge,the fan is what blows the cold air from the freezer to the fridge section.

Since your freezer control is the main thermostat , and your refrig control is only a damper , lower your freezer setting and turn the refrig control mid way . This will make the refrig run less , and keep the air flow moving , throughout the complete unit . When the airflow stops , by turning down the refrig control ( closing the damper ) , all the cold air will settle in the refrig section , thereby freezing everything in the lower section .
Since the water line runs thru the freezer door , too cold in the freezer section , will cause the water in the line to freeze . I would also suggest installing a dispensor heater ( pt. # WR49X10173 ) , which would hopefully avoid water line freeze , in the future . This part comes with installation instructions .

The fridge gets its cold air from the freezer through a vent between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

it sounds like the thermostat. but check the defrosthing element also